Inside Sales Specialist - Pharma

Ecolab

About The Position

What if you could have the best of both worlds…be part of small startup business and work within a big global company delivering end-to-end solutions to global customers in the fast-changing Pharmaceutical and Cell and Gene Therapy industries? Ecolab is seeking a dynamic individual for the role of Inside Sales Specialist for our emerging Inside Sales team. The Inside Sales Specialist is responsible for selling total plant solutions (products, equipment & services) directly into an assigned geographic territory. These solutions include consumable chemistries for cleaning/sanitation/disinfection, novel monitoring system technologies for performance optimization, and various modes of site-assessment and training that drive compliance/conformance/consistency. As the Inside Sales Specialist, you will be responsible for providing guidance and support for new and existing customers across target markets. This is a consultative role that requires a high curiosity quotient coupled with a competitive drive for mutual success. As both an engine of growth for Ecolab and a Voice-of-the-Customer, you will be a key liaison between our Life Science team and the markets we serve. Together, we will provide value-added solutions with a lasting and meaningful business impact to the customer and, ultimately, the consumer. Together, we will make the word a safer place! What’s in it For You: A training program that includes job shadowing, e-learning modules, and customized training, allowing you to learn from subject matter experts with proven success. A dynamic, cooperative, and global working environment. An attractive salary package with extensive benefits, health insurance, 401k match, paid holidays, and more!

Requirements

BS/BA degree in engineering, chemistry, biology or related
2 years of experience working in the Life Sciences industry
Proven sales track record
Valid driver’s license and acceptable motor vehicle record
Immigration sponsorship is not available for this position

Nice To Haves

Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
Experience in delivering client-focused solutions based on customer needs.
Experience in pharmaceutical or cleanroom operations AND thorough knowledge and understanding of the Life Science industry.
Excellent listening, negotiation, and presentation skills.
Excellent verbal and written communications skills.

Responsibilities

Drive Sales, both independently and collaboratively, by increasing market-share at existing accounts and by prospecting within your territory for new business opportunities.
Demonstrate sales competency by identifying opportunities to cross sell other complementary products and services
Prepare and implement comprehensive business development activities/strategies for assigned sales territory.
Utilizing business intelligence platforms, territory reports, and market updates on business development initiatives in order to target prospects
Utilize designated CRM to track customer interactions, sales activities, opportunity stage and lead-capture initiatives.
Interact with Quality and technical teams to support product knowledge and clear understanding of customer challenges
Provide critical client feedback (Voice-of-Customer) to Marketing, Technical and Product Development Teams
Develop knowledge and thorough understanding of all products & services and apply knowledge to provide appropriate recommendations/solutions that meets the customer’s specific business needs.
Follow up on all inbound client inquiries in timely manner to expedite challenge resolution and uncover new and expanding opportunities
Ensure client retention via responsive and proactive account management support
Provide monthly business report for North American Team
Manage and keep record of Technical Service & Field Support Requests