Inside Sales Representitive

Vibrantz Color Solutions•Mayfield Heights, OH

2d•Hybrid

About The Position

About Vibrantz Technologies Vibrantz Technologies is a leading global provider of specialty chemicals and materials solutions whose purpose is to bring color, performance, and vibrancy to life. Every day, our employees, the products we make, and our valued customer partnerships are inspired by this purpose. Serving over 11,000 customers, Vibrantz’s technologies are trusted in a variety of advanced materials, color solutions and performance coatings applications and consumer products. We are experts in particle engineering, glass and ceramic science and color technology. Our technologies are used in small amounts to make big impacts on applications and consumer products, including durable vehicles and batteries, easier-to-clean appliances, energy efficient roof tiles and bricks, stronger and more decorative glass, and eco-friendly paints. Headquartered in Houston, Texas, Vibrantz has over 50 manufacturing facilities and sales offices on six continents, and we employ 4,500 individuals. Our shared culture is rooted strongly in our six core values that focus on safety, our people, customers, excellence in all we do, environmental stewardship and integrity, ethics, and trust. And we are intent upon fostering a workplace that engages not only employees’ heads and hands and – uniquely – their hearts. Vibrantz is owned by American Securities, a leading U.S. private equity firm that invests in market-leading North American companies with annual revenue generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and are based in New York with an office in Shanghai. For more information, please visit www.vibrantz.com and www.american-securities.com . Job Description Job Function Reporting into the Inside Sales Manager, the Inside Sales Representative will spearhead the development of our inside sales function. This role is an onsite/Hybrid position and is critical in driving revenue growth by identifying and nurturing leads, securing/managing smaller to mid-size accounts with significant upside potential, and providing exceptional sales support. They will be responsible for the below responsibilities.

Requirements

Completion of secondary education or equivalent qualification.
3+ years of experience in sales or customer facing role.
Previous experience in sales support or similar role in a B2B environment.
Strong communication and interpersonal skills, with the ability to build rapport and engage with customers effectively.
Ability to work independently and as part of a team.
Self-motivated and proactive, with a strong desire to learn and grow in a dynamic sales environment.
Goal-oriented with a strong desire to achieve sales targets.
Proficiency in Microsoft Office Suite.

Nice To Haves

Bachelor’s degree in business, Marketing, or a related field is a plus
Customer facing role (sales/tech service) in a Manufacturing sector is preferred.
Generating sales reports and identifying potential opportunities/lost business would be an advantage
Data management skills, preferably a strong background with excel or other data management tools
Previous experience utilizing CRM software (e.g. Salesforce)
Familiarity or experience with an ERP system (e.g. Oracle, SAP, etc.) is a plus
Previous experience with specialty chemicals, especially colorants is a plus
Willing to travel as needed (10%)

Responsibilities

Prospect, qualify, present, negotiate, and close sales.
Champion our customer base by building relationships at all levels, providing clear communication, timely responses, and effective problem-solving.
Uncover new applications and opportunities with current customers and prospects to expand product usage and cross-over sales.
Identify and qualify potential leads from various sources.
Follow up on leads and inquiries to convert them into sales opportunities.
Document customer contact and the sales cycle within our CRM.
Monitor sales metrics and KPIs to identify customer order patterns and opportunities.
Facilitate smooth transitions for accounts between Inside Sales, Territory Sales Managers, and Channel Partners as requested.
Work closely with the sales team and other departments to ensure customer satisfaction and achieve company goals.
Other duties as required.