Part Time Customer Service Representitive

City of O'FallonO'Fallon, MO
1d$21

About The Position

Part-Time Customer Service Representative Are you organized, detail-oriented, and passionate about delivering exceptional customer service? If so, join the City of O'Fallon's Environmental Services Team as a Part-Time Customer Service Representative! This position offers competitive pay with an expected starting rate of $21.37 hourly. ABOUT THE CITY OF O'FALLON Join the team that keeps O'Fallon as one of the "Best Places to Live for Families", (Fortune Magazine, 2024) and the #6 ranked "Top 25 Best Places to Live in the Midwest" (livability.com, 2024). O'Fallon, Missouri, has grown from small, rural roots into a thriving City that is home to international employers and more than 1,800 local businesses. With more than 91,000 residents, O'Fallon is now the second largest City in the St. Louis Metro Area, and the City has become a driving force in the region's economy. Working for the City allows you to be part of it all with great benefits, competitive pay and a positive work environment. Apply today and join the team at one of the country's best cities! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position in O'Fallon, Missouri, please complete our application. We look forward to meeting you! The City of O'Fallon is an EEOC employer and participates in eVerify.

Requirements

  • Strong knowledge of customer service principles
  • Proven problem-resolution and analytical skills
  • Excellent oral and written communication abilities
  • Candidates must be able to work Tuesday through Friday for up to 30 hours per week.

Nice To Haves

  • Proficiency with computers
  • Proficiency with job-related software programs
  • Accurate typing skills

Responsibilities

  • Answering telephones and greeting visitors
  • Dispatching drivers to resolve customer complaints.
  • Scheduling bulk, white goods, and yard waste pickups.
  • Maintaining records of all calls.
  • Processing customer billing.
  • Maintaining databases.
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