Operations Representitive - 3rd shift

Boyle Transportation Inc. • Billerica, MA

1h • $25 - $30

About The Position

Boyle Transportation provides secure, validated transportation & logistics services to blue chip clients in the biotech/pharmaceutical and government/defense sectors. We are a subsidiary of Andlauer Healthcare Group, a Toronto Stock Exchange-listed provider of healthcare logistics services. Incorporated in 1971, we combine highly skilled people with superior technology and equipment to perform for a demanding customer base. The company is headquartered in Billerica, Massachusetts and operates throughout the US and in/out of Canada. For 12 years in a row, we’ve been named one of the nation’s best work environments for professional truck drivers as well as a Top Company for Women in Transportation, and we have an exceptional customer Net Promoter Score of 86. This is an opportunity to be part of a first-class, safety-first company that invests in the resources necessary to do the job right. We take pride in work that directly supports patients and military service members, and we’re looking for someone who shares that same commitment to excellence and purpose. We are seeking a skilled and dedicated individual to join our team on the third shift (36 hours per week). The schedule will be two 12-hour shifts M-F 7p-7a and one day shift 7a-7p on the weekend. SUMMARY OF POSITION The Operations Representative will monitor shipments in transit by ensuring adherence to strict quality, safety, and security protocols, support Professional Drivers, communicate with clients as necessary, and efficiently dispatch assignments to the fleet.

Requirements

• Associates degree in Transportation and Logistics Management, Supply Chain Management or related field preferred
• 3-5 years of military and/or transportation experience, preferred
• Capable of acquiring a Department of Defense Security Clearance
• Superior time management and ability to effectively manage competing priorities
• Ability to collaborate across departments
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Excellent organizational skills and attention to detail
• High level of integrity and ability to handle sensitive and confidential information
• Awareness of corporate culture and public image
• Must be able to work without supervision
• Proficiency with navigating multiple computer systems
• Excellent PC skills including working knowledge of Microsoft Office and Google Workspace
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times

Responsibilities

• Shipment Monitoring via the Alert Board
• Schedule and dispatch professional teams, coordinating shipments with customers
• Guide drivers through procedures at shipper and receiver facilities
• Arrange delivery appointments and address scheduling inquiries
• Coordinate Canadian shipments and collaborate with customs brokers
• Coordinate breakdown repairs
• Perform accident/incident responses and escalate to first shift
• Maintain Security Log
• Ensure compliance with safety and security regulations and protocols
• Perform additional duties as assigned

Benefits

• This is a full-time position with a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and company-paid holidays.
• We also provide a 401(k) retirement plan with company match to help you invest in your future.
• Additional benefits include life insurance, disability coverage, and employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees