Inside Sales Representative

Little Caesars•Detroit, MI

4d•Onsite

About The Position

Build a Bigger, Better, Bolder Future Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact. Your Mission: The Inside Sales Representative is responsible for effectively converting leads to sales, managing & retaining accounts, and building customer relationships. By independently managing a defined sales territory, inside sales representatives are responsible for meeting annual sales goals resulting in continued company growth and profitability. Through frequent telephone contact and dedicated account management, inside sales representatives ensure all customers have a successful fundraising experience. How You’ll Make an Impact: Requires managing an assigned base of accounts in a defined territory. Achieve daily goal of at least 75 outbound calls per day, resulting in achievement of quarterly and annual sales and production goals. Create sales communications and support materials consistent with company messaging and branding guidelines. Using templates and approved methodologies develop customized solutions and proposals for customers based on group type, frequency, size, and customer profit goal. Extend free bonus, cash incentives or special offers within established parameters. Work successfully in a team-based environment to achieve team goals, as well as individual goals. Using multiple software tools and tracking mechanisms, manage leads and accounts in assigned territory. Independently manage time, prioritize workload, and execute sales activities to achieve individual goals. Establish and maintain business relationships that lead to retention of customers. Resolve issues or customer problems, as needed. Following established guidelines, solve problems by implementing resolutions with a business-focused result that lead to the customer’s satisfaction and probable retention. Recognize when it’s necessary to escalate. Provide feedback on customers, industry news, competitors, products, and program features to team leaders and management. Participate in round tables, team huddles, and company meetings by sharing insights, giving suggestions, and submitting ideas on potential program improvements to help ensure our customers have an easy and profitable experience. Promote goodwill and uphold the company image as a good corporate citizen.

Requirements

Four-year degree in business, sales, marketing, communications, or related field; or two-year degree and a minimum of two years of direct sales experience; or high school diploma and a minimum of four years of direct sales experience
Minimum of two years of experience in a sales environment with demonstrated ability to effectively meet goals/quotas and close sales
Must be self-directed, exercise sound judgment, display energy and enthusiasm, demonstrate excellent interpersonal skills, and possess excellent sales skills
Evidence of ability to increase sales and meet annual sales goals
Ability to work non-traditional hours, including occasional evenings and weekends
Self-provided transportation (reliable personal automobile) with appropriate license, good driving record and insurance
Demonstrated computer proficiency, including Microsoft Office, CRM, and Internet
Willingness and ability to travel by air and other methods of transportation, domestically and to Canada, and adhere to the corporate travel policies
Position requires moving demonstration materials that could weigh up to 50 pounds on an intermittent basis

Nice To Haves

Previous experience with Sales Force software
Previous experience coordinating fundraisers or knowledge of the fundraising industry
Previous experience with community or non-profit organizations such as school/sports or civic volunteer experience
Previous experience or knowledge of the fundraising industry

Responsibilities

managing an assigned base of accounts in a defined territory
Achieve daily goal of at least 75 outbound calls per day, resulting in achievement of quarterly and annual sales and production goals
Create sales communications and support materials consistent with company messaging and branding guidelines
Using templates and approved methodologies develop customized solutions and proposals for customers based on group type, frequency, size, and customer profit goal
Extend free bonus, cash incentives or special offers within established parameters
Work successfully in a team-based environment to achieve team goals, as well as individual goals
Using multiple software tools and tracking mechanisms, manage leads and accounts in assigned territory
Independently manage time, prioritize workload, and execute sales activities to achieve individual goals
Establish and maintain business relationships that lead to retention of customers
Resolve issues or customer problems, as needed
Following established guidelines, solve problems by implementing resolutions with a business-focused result that lead to the customer’s satisfaction and probable retention
Recognize when it’s necessary to escalate
Provide feedback on customers, industry news, competitors, products, and program features to team leaders and management
Participate in round tables, team huddles, and company meetings by sharing insights, giving suggestions, and submitting ideas on potential program improvements to help ensure our customers have an easy and profitable experience
Promote goodwill and uphold the company image as a good corporate citizen