Inside Sales Representative-1

Zekelman Industries•Avenue, MD

16d•Onsite

About The Position

As an Inside Sales Representative at Wheatland Tube in Wheatland, PA, you will play a key role in driving volume growth, maximizing profitability, and strengthening long-term customer relationships. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, communicates exceptionally well, and is committed to delivering industry-leading customer service.

Requirements

Strong analytical and mathematical abilities.
Excellent communication and interpersonal skills.
Proficient in computer-based systems and CRM tools.
High attention to detail with the ability to manage shifting priorities in a fast-paced environment.
Customer-focused with a proactive, problem-solving mindset.
Ability to build trust, credibility, and long-term relationships with customers.
Results-driven with a strong sense of accountability.
Ability to remain in a stationary position for extended periods in an office environment.
Ability to work in a fast-paced setting with shifting priorities.
Occasional travel as required.

Nice To Haves

Preferred experience in the steel industry or a related manufacturing sector.
Preferred experience in inside sales with proven success.

Responsibilities

Partner with outside sales representatives to drive revenue growth and achieve performance targets.
Serve as the primary point of contact for customers by providing consistent communication, guidance, and support.
Identify customer needs proactively and deliver tailored solutions to enhance their overall experience.
Conduct outbound prospecting, including cold calling, to expand the customer base.
Manage customer service and order fulfillment processes with accuracy and efficiency.
Ensure timely and precise order processing from initial request through final delivery.
Collaborate with internal teams to ensure proper handling of orders with special requirements.
Monitor market conditions and provide insights on trends and competitive pricing to sales management.
Determine competitive pricing strategies that maximize profitability and support customer retention.
Oversee customer inventory programs to prevent excess material and obsolescence.
Coordinate expedited shipping for ready-to-ship materials to meet customer deadlines.
Provide sales territory coverage when the primary representative is unavailable.

Benefits

Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits.
In addition, we offer an outstanding tuition assistance program, a bonus plan, a 401(k) with a generous company match, loyalty awards, and more
Competitive Compensation
Bonus Plan & Profit-Sharing Opportunities
401(k) with Company Match
Comprehensive Health, Dental & Vision Insurance
Tuition Assistance Program
Paid Vacation & Holidays
Employee Loyalty Awards
Performance-based yearly merit increase
Profit-sharing bonus opportunities