Inside Sales Representative

Mobile Communications America IncBerea, SC
5hOnsite

About The Position

MCA, your trusted advisor for wireless communications, data, and security, is seeking multiple Inside Sales Representatives in the [T2 territory: NC, North GA, SC, TN, AL, and FL] areas to support our fast-growing Voice division. The Inside Sales Representative (ISR) is a high-energy, growth-focused role managing and expanding a portion of MCA’s transactional account base (typically <$10K deals). By handling high-volume, smaller transactions, ISRs support Enterprise Account Executives, allowing AEs to focus on large-scale strategic deals while the ISRs maintain account health, retention, and growth. This role serves as MCA’s primary “farm system” for future Enterprise Account Executives, offering a clear pathway to promotion within 12–24 months for high performers.

Requirements

  • High School diploma or equivalent required; bachelor’s degree preferred.
  • 0–2 years of experience in sales, customer service, or related field.
  • Recent graduates with strong drive and business acumen are encouraged to apply
  • Thrives in a high-activity environment requiring consistent outbound calls and email outreach
  • Highly coachable and eager to learn structured sales methodologies
  • Strong verbal and written communication skills
  • Organized, accountable, and results-driven
  • Interested in building a long-term career in B2B and enterprise solution selling
  • Comfortable working in-office to benefit from mentorship and team collaboration

Nice To Haves

  • Technical aptitude or exposure to communications equipment is a plus

Responsibilities

  • Manage a high volume of transactional accounts, ensuring satisfaction and retention
  • Serve as a trusted point of contact and maintain consistent follow-up to grow recurring business
  • Identify“land and expand” opportunities within small-to-mid-sized accounts
  • Conduct outbound outreach to dormant accounts and qualify leads aligned to territory goals.
  • Own the full sales cycle for smaller deals, including quoting, closing, and order processing
  • Manage radio orders, upgrades, accessories, and deliver tailored solutions to meet customer needs
  • Collaborate with Account Executives and Sales Managers on territory strategy and lead hand-offs
  • Support proposals, CRM updates, and maintain pipeline visibility
  • Keep accurate, real-time CRM records to provide a clear view of territory performance
  • Track activity metrics, pipeline progress, and account health
  • Build foundational knowledge of LMR, broadband PTT, and related voice solutions
  • Stay current on Motorola products, pricing, and bundles
  • Participate in ongoing training, coaching, and sales methodology development

Benefits

  • Competitive base salary plus entry-level commission
  • Comprehensive onboarding and mentorship from experienced Account Executives
  • Clear path to a full Account Executive role within 12–24 months
  • Direct impact on MCA’s enterprise growth strategy
  • Medical, Dental, Vision, 401(k), PTO, Holiday Pay, and Education Incentives
  • Company-provided tools including phone, laptop, and full MCA system access
  • Supportive, high-energy team culture focused on growth, collaboration, and success.
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