Inside Sales Representative (2-year assignment, Part-time)
About The Position
It’s a great time to join Velcro Companies ! Essential Duties and Responsibilities Support commercial activities related to product changes as manufacturing consolidation and transition to new production line/s. Manage Salesforce opportunities and project milestones with accuracy and urgency. Coordinate with customers on timelines, product updates, pricing impacts, sample needs, and change-management steps. Serve as a commercial liaison between Sales, Product Management, Operations, Supply Chain, Quality, and Customer Service. Ensure buffer inventories of legacy products are forecasted in Salesforce according to customer qualification timeline Support customers with Technical Data Sheets, test requests, samples, and any documentation required. Align any issues or special requirements with account owner and/or commercial leadership. Track and communicate status of customer transitions via Salesforce, ensuring timely follow-up and closure of required actions. Support submission of customer-facing documentation (change notices, timelines, FAQs, etc.). Monitor risks and bottlenecks in transition plans and escalate promptly. Prepare reports, dashboards, and summaries for leadership on customer progress and open actions. Support commercial leadership with additional tasks as required.
Requirements
- Experience in Inside Sales, Customer support, or technical sales environment (industrial or manufacturing experience a plus).
- Strong proficiency with Salesforce, including opportunity management, project tracking, and reporting.
- Ability to hold professional commercial conversations with customers and represent the company confidently.
- Experience in sales support, account coordination, project management, or customer-facing operations.
- Strong organizational skills with the ability to drive activities independently across multiple stakeholders.
- Excellent communication skills (written + verbal), including summarizing complex changes in simple terms.
- Comfort working in a dynamic environment with evolving priorities tied to manufacturing transitions.
Responsibilities
- Support commercial activities related to product changes as manufacturing consolidation and transition to new production line/s.
- Manage Salesforce opportunities and project milestones with accuracy and urgency.
- Coordinate with customers on timelines, product updates, pricing impacts, sample needs, and change-management steps.
- Serve as a commercial liaison between Sales, Product Management, Operations, Supply Chain, Quality, and Customer Service.
- Ensure buffer inventories of legacy products are forecasted in Salesforce according to customer qualification timeline
- Support customers with Technical Data Sheets, test requests, samples, and any documentation required.
- Align any issues or special requirements with account owner and/or commercial leadership.
- Track and communicate status of customer transitions via Salesforce, ensuring timely follow-up and closure of required actions.
- Support submission of customer-facing documentation (change notices, timelines, FAQs, etc.).
- Monitor risks and bottlenecks in transition plans and escalate promptly.
- Prepare reports, dashboards, and summaries for leadership on customer progress and open actions.
- Support commercial leadership with additional tasks as required.
Benefits
- Health and Welfare Benefits:
- Medical and Prescription Coverage (HSA and HRA Options)
- Dental Coverage
- Vision Coverage
- Flexible Spending Accounts
- Award Winning Wellness and Incentive Program
- Life Insurance
- Short- and Long-Term Disability
- Business Travel Accident Insurance
- Voluntary Accident & Critical Illness Insurance
- EAP (Employee Assistance Program)
- Retirement Savings Plan
- 401(k) Saving Plan with generous 5.5% Company match and Immediate Vesting
- Time-Off Benefits
- Paid Vacation Time
- Paid Sick Time
- Paid Parental Leave
- 13 Paid Company Holidays
- Other Benefits and Programs
- Tuition Reimbursement Program
- Financial Wellness Benefit – Smart Dollar®
- Employee Recognition Programs
- Employee Resource Groups
- Charitable or Educational Matching Gift Program
- Employee Referral Bonus Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
