Inside Sales

Sunstate•Anaheim, CA

3d•$23 - $31•Onsite

About The Position

Inside Sales Representative Sunstate Equipment Co.: Where Safety and People are Core Values. We care about our People and it shows! Hiring Immediately ; quarterly performance bonus; PAID WEEKLY! Typical Schedule: Monday – Friday 7:00 AM - 3:30 PM (Overtime Eligible!) Pay Range: $22.80 - $31.35/hr, based on experience. Location: Anaheim, CA 92807 The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities with a focus on coordinating and delivering services to our customers, such as processing orders for deliveries and pick-ups, as well as handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position will be working approximately 80% in the office and 20% out in the Yard and will cross train with Dispatch as well. Exceptional Perks $200, annual work boot allowance! Rent ANY of our equipment for FREE FREE Prescription Safety Glasses “My Holiday” Benefit lets you celebrate a holiday that’s special to you without using PTO! Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation! Robust overall Benefits available Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

Requirements

2-3 years Customer Service experience required
2-3 years Inside sales (direct customer contact) experience preferred
Be comfortable working with a team and independently, any task could go either way.
Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred!
You’re a top-notch communicator with an infectious personality; comfortable and charming.
Obtain and maintain valid unrestricted Driver's License
Have excellent customer service skills. You’ll be talking to a lot of people, keep up the positive attitude!
Be capable of collaborating with other team members: You’ve got sales goals, and you can’t meet all of them alone.
High attention to detail, with ability to switch task with ease

Responsibilities

Answer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiries
Perform all routine rental transactions including creating rental reservations, scheduling the pickup of equipment, creating rental quotes, and may include processing all returned driver orders
Assist all walk-in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional manner
Assist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safety
Communicate via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders
Review the credit card rental file daily to ensure proper and accurate billing
Enter all lost rentals, rate inquiries, and service calls into the counter logbook
Review the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracy
Communicate any leads to the field sales personnel for their follow-up.
May be required to help load/unload and deliver equipment for the customers
May be scheduled and required to work extended hours and/or on-call/standby rotation
May perform other duties as assigned

Benefits

$200, annual work boot allowance!
Rent ANY of our equipment for FREE
FREE Prescription Safety Glasses
“My Holiday” Benefit lets you celebrate a holiday that’s special to you without using PTO!
Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation!
Robust overall Benefits available

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