Inside Sales Representative

Field Fastener • Salem, OR

36d • $55,000 - $65,000

About The Position

This professional position has a combination of customer service and purchasing responsibilities. Inside Sales Reps are responsible for ensuring that all customer requirements are met by working with outside sales, operations, and supply chain; as well as working to control inventory, reduce costs, and increase profit margins on products supplied to our customers. This position is fast-paced and manages multiple tasks and projects simultaneously within the structural fasteners business.

Requirements

• High School diploma or GED equivalent
• Polite and professional manner.
• 3-5 years in a customer service, purchasing, account management, inside sales, or related area.
• Ability to work in fast-paced, team-based environment.
• Strong Microsoft Word, Excel, Outlook knowledge.
• Strong communication skills to interact with internal and external customers and suppliers.
• Strong time management skills and detail-orientation.
• Strong analytical skills.
• Strong influencing skills.
• Highly motivated and well organized.
• Effective presentation skills.
• Proven track record of results.
• Ability to drive results without a great deal of direct supervision.

Nice To Haves

• Previous experience in the fastener industry.
• Experience with structural fastener products.
• Experience with Power BI
• Experience with Smartsheet
• Bachelor’s degree in a business-related course of study or equivalent relevant experience in customer service, production scheduling, and /or account management.

Responsibilities

• Commit to FIELD’s Mission Statement, Core Values, and Fieldamentals.
• Respond to customer calls and inquiries, serving as a proactive and strategic contact for existing accounts and new business.
• Provide pricing quotations to existing customers through suppliers.
• Place purchase orders for customers to meet requirements.
• Professionally establish, maintain, and grow existing account relationships.
• Service inventory management and consignment systems.
• Provide product knowledge support to supplier and customer base.
• Work with customers to resolve and negotiate slow moving/obsolete inventory issues.
• Responsible for account margins, inventory turns, and on-time delivery.
• Negotiate pricing with existing/new suppliers to ensure overall best cost and quality.
• Work closely with outside sales to manage key accounts.
• Actively work with existing customers to pinpoint new business avenues.
• Maintain awareness of the marketplace, the competitive environment, the customers’ industry and position in order to recommend strategies and projects.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• 401(k)
• Life Coaching
• paid Vacation
• paid Holidays
• paid Volunteer Time
• quarterly Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED