Inside Sales Representative

Carrier • Warwick, IL

3d • $53,000 - $106,000

About The Position

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. Viessmann is a global leader in sustainable climate and energy solutions, focused on creating living spaces for future generations. Currently, as part of the Carrier Group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainable development and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through intelligent, integrated solutions that foster sustainability and comfort We are seeking an Inside Sales Representative that will support the outside and inside sales network to achieve Viessmann-US sales objectives in a proactive and professional manner. This role may sit in the Central/Eastern time zones. Preference will be given to candidates who sit in Warwick, RI metro area.

Requirements

• High school diploma or GED.
• 2+ years of customer service experience in a high-volume setting or sales/retail sales experience.
• Valid Driver’s license.
• Ability to travel up to 10%.

Nice To Haves

• Experience in an Inside Sales or sales support role.
• Experience in general construction, equipment wholesale, or project / account coordination will be preferred.
• Working knowledge of construction management & industry practices is an asset.
• Strong analytical, organizational, and problem solving skills.
• Strong MS Office / G-Suite skills.
• Ability to quickly learn new and specialized software.
• Proficiency with SAP business enterprise / ERP software is an asset
• Excellent interpersonal as well as verbal and written communication skills.
• Customer service oriented, willingness to take initiative, and a developed sense of urgency - and all with a good sense of humor.

Responsibilities

• Support Viessmann customers, staff, sales representatives, wholesalers, and contractors to further increase sales and create world class customer experience.
• Responsible for the proper entry, maintenance, and close out of all required Sales Order variants for assigned territory in the Enterprise Resource Planning software.
• Identify and establish tools for customers to efficiently interface with Viessmann.
• Advise on product selection and list price quote generation.
• Facilitate and coordinate all inquiries on RGAs, credits, status updates, training, etc appropriate departments.
• Liaise with customers and staff to resolve order issues in a timely manner.
• Greet walk-in customers in a professional manner, answering questions about the Viessmann product lines.
• Participate in continuous learning and Viessmann Academy training.
• Travel to trade shows, and wholesale accounts as needed.
• Extraordinary and additional tasks as required during the course of the business year.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees