thyssenkrupp Materials-posted 3 days ago
Full-time • Entry Level
Wallingford, CT
5,001-10,000 employees

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers. The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

  • Ability to multi-task in a fast-paced, heavy workload environment
  • Respond to sales calls, faxes, and e-mails
  • Excellent Customer Service Skills
  • Resilient Mindset for any customer needs/concerns/issues
  • Generate and follow up on quotes for all products
  • Proactive thinker
  • Provide technical assistance to customers
  • Process sales orders
  • Enter return orders, credits, and debits when required
  • Enter scrap return order as requested by distribution channels
  • Review product inventory and report concerns to purchasing/ management
  • Continuously increase knowledge of company products, services, and procedures
  • Work in team environment, communicating as required with all personnel.
  • Monitor competitor products and prices.
  • Assist in quality related duties where required
  • Metals Experience
  • Bachelor’s Degree in a related field OR comparable experience
  • Computer Proficient
  • Purpose Driven
  • Safety Mindset
  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
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