Inside Sales Representative (Counter Sales)

Point Spring CompanyTroy, PA
14d

About The Position

Looking for a place where your work truly makes a difference? At Point Spring & Driveshaft Co., we've been helping keep trucks on the road since 1926 , and we're just getting started! With locations across PA, OH, and WV, we're known for our reliable service, quality parts, and down-to-earth team that knows the value of hard work. If you like the idea of being part of a company that still believes in doing things right and taking care of both customers and employees along the way - we'd love to meet you. We're currently looking for an Inside Sales Representative who's passionate about customer service, enjoys problem solving, and thrives on developing strong relationships. Why This Role Be a trusted resource for customers who rely on your expertise. Work closely with a team that supports each other. Grow your skills in sales, customer service, and product knowledge. Enjoy the satisfaction of helping keep customers' trucks rolling. Why Us? At Point Spring & Driveshaft Co., we offer more than just a job - we provide a place where your skills and dedication are valued. With nearly a century of experience in the heavy duty trucking industry, we pride ourselves on delivering top-quality parts and services, while fostering long-term partnerships with our customers, employees, and suppliers. Our team members appreciate the supportive environment, where learning and growth are encouraged, and camaraderie is a part of daily life. Join us, and be part of a legacy that values integrity, innovation, and teamwork.

Requirements

  • 2+ years of inside sales or customer service experience.
  • Strong communication and relationship-building skills.
  • Ability to understand and recommend technical products.
  • Basic proficiency with business systems and Microsoft Office.
  • Ability to lift up to 50 lbs as needed and assist in warehouse or delivery setting

Responsibilities

  • Respond to customer inquiries via phone, email, and in person.
  • Recommend appropriate parts, services, and solutions.
  • Maintain long-term customer relationships and manage quotes and orders.
  • Collaborate with outside sales and delivery teams.
  • Stay up-to-date on product lines and promotions.
  • Coordinate delivery schedules.
  • Stay up-to-date and share competitive insights and customer feedback.

Benefits

  • Health Insurance
  • Dental and Vision Insurance
  • Life Insurance
  • Disability insurance
  • 401(k) Retirement Plan with Company Match
  • Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
  • Employee Discounts
  • Referral Program
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