Inside - Counter Sales Representative

Crescent Electric Supply Company-posted 5 days ago

Full-time • Entry Level

Appleton, WI

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As an Inside Sales - Counter Sales Representative you will be responsible for assisting customers in person and over the phone, entering orders in the system, reviewing and pulling orders, following through on commitments of delivery of product or information required, ensuring customers’ needs are met in a professional and timely fashion, and proper communication of information to customers and employees who are fulfilling the order. Primary Duties: Assist and resolve customer requests and/or problems in a prompt and professional manner. Help customers determine and select the best solution of Crescent Electric products and services to meet their needs. Work with Purchasing Department, account managers, quotations specialists, product champions, and other branch personnel to provide competitive quotations. Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques.

Assist and resolve customer requests and/or problems in a prompt and professional manner.
Help customers determine and select the best solution of Crescent Electric products and services to meet their needs.
Work with Purchasing Department, account managers, quotations specialists, product champions, and other branch personnel to provide competitive quotations.
Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques.

High school diploma or general education degree (GED).
Related sales experience preferred and/or training; or equivalent combination of education and experience.
Exceptional phone and customer service skills.
Often standing, walking, bending, reaching, climbing, and stooping.
Occasional sitting, talking/hearing.
The use of hands/fingers are often needed.
Ability to move quickly between the counter and warehouse areas.
Continuous lifting and carrying 1-20 lbs.
Frequent lifting and carrying 21-50 lbs.
Occasional lifting and carrying 51-100 lbs.
Assistance of a buddy-lift or a mechanical device is advised.
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Related sales experience preferred and/or training; or equivalent combination of education and experience.

Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
Excused Absence time off and Paid Time Off (PTO).
Company-paid holidays.
Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment.
Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.

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