Inside Sales Representative, Channel

Vertiv•Columbus, OH

5h•Onsite

About The Position

This role is located at our downtown Columbus office located on Nationwide Blvd. The Inside Sales Representative, Channel provides experienced sales support for assigned channel segments in the West region. This role provides reactive phone support, e-mail sales support, and engages in proactive business development efforts to grow Channel Sales. This position is primarily responsible for prospecting, onboarding, and developing territory resellers.

Requirements

Associate’s degree (or equivalent combination of education and experience)
Minimum of 1 year of work experience required.
Excellent communication skills, both written and verbal
Excellent customer service, organizational, and analytical skills.
Ability to work and multi-task in a fast-paced environment.
Proficient in MS Office.

Nice To Haves

Bachelor’s degree
1-2 years sales experience or experience with IT resellers preferred.
Knowledge of technology including software, hardware, and/or networking is preferred.
Experience with CRM management preferred.

Responsibilities

Identifies, recruits, and onboards IT Resellers into the Vertiv Partner Program.
Utilizes proactive calls, emails, and social media outreach to build relationships with current and potential resellers.
Schedules and works with internal partners to deliver Vertiv Sales and Technical trainings to both current and potential resellers.
Informs resellers on current promos, new product launches, and Vertiv Partner Program updates.
Meets assigned territory sales quotas, objectives & key results (OKRs), and key performance indicators (KPIs).
Coordinates selling campaigns, qualifies leads, and coordinates customer introductions. Works in partnership with other sales employees to increase sales revenue.
Provides dedicated support to answer or coordinate responses for all requests from assigned customers. Works with internal partners to assist customers in determining the best solution for their needs.
Attends necessary training to become educated on Vertiv’s products and solutions.
Provides basic quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
Generates, updates and tracks CRM opportunities, whether originated or assigned.
Works with sales operations team to answer questions regarding company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation/need.
Re-directs calls as appropriate to other departments such as technical support, services, or application engineering.
Participates in sales events as needed to educate and promote products and services.
Other duties as assigned.