Inside Sales Rep II

our team • Overland Park, KS

7d • Hybrid

About The Position

Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world.  Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.  We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants.   With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

 How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As an Inside Sales Representative II, you will drive aftermarket parts sales through proactive selling techniques, manage all aspects of customer service for incoming orders via QTC, and ensure accurate setup and order processing in SAP. The incumbent will determine pricing based on cost data, maintain a clean sales funnel, follow up on quotes, and collaborate with internal teams and vendors to ensure pricing, product availability, and lead times align with customer expectations. This role supports meeting sales targets through parts expertise (especially FAP and FEP towers), team training, workload balancing, and effective quote-to-order execution with minimal supervision.

This role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.

Requirements

• Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
• Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
• Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management

Nice To Haves

• 5+ years of experience in product and parts sales
• Knowledge of HVAC, cooling towers, and/or chillers, strongly desired
• Aftermarket or distributor sales (representative management) experience, helpful
• Familiarity with SAP, or other ERP systems
• Familiarity with engineering documents and history, desired

Responsibilities

• Proactively engage customers to upsell aftermarket parts and train team on selling techniques.
• Manage RFQ/quoting process, prepare proposals, and oversee territory revenue and margin performance.
• Serve as product champion and provide training on FAP and FEP towers, and components.
• Process orders in SAP and ensure compliance with original proposals and pricing.
• Monitor order status, coordinate with expeditors, and assist with engineering scope and scheduling alignment.
• Maintain and update aftermarket pricing catalogs and distributor stock level recommendations.
• Support new ISR training and participate in rep/service contractor education.
• Participate in emergency coverage rotation and provide advanced ERP/system support.
• Lead IT enhancement initiatives to improve quoting and order systems functionality.

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees