Inside Sales - Order Entry Support

NEXGEN TEAM LLC•Portland, OR

6d•Onsite

About The Position

We are seeking a highly organized and detail-oriented Inside Sales professional to provide order-entry support for customer call-ins and our field sales staff. This role is critical to ensuring smooth order processing, accurate data entry, and excellent customer service. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to manage a high volume of daily tasks efficiently.

Requirements

High school diploma or equivalent; additional relevant education is a plus.
Proven administrative experience in a support role, preferably in a sales or credit-related environment.
Strong organizational skills and ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent written and verbal communication skills.
Detail-oriented with a commitment to accuracy in data entry and documentation.
Ability to collaborate effectively with cross-functional teams.
Customer service orientation and a proactive problem-solving attitude.

Responsibilities

Call & Email Management: Handle incoming customer calls & Emails, direct inquiries to the appropriate sales representatives or departments, and take and submit phone/Email orders.
Sales Team Support: Enter orders on behalf of field sales staff and other team members who receive order requests.
Order Tracking: Coordinate with dispatch and other departments to obtain order ETA information and communicate updates to customers and internal teams.

Benefits

Competitive compensation and benefits package.
Opportunities for growth and professional development within the sales department.
Collaborative and supportive work environment.
Exposure to sales operations and credit processes.
Medical
Dental
Vision
401K
401k Match
Aflac
Pre-paid legal
Long-Term Disability
Life Insurance
Employee Assistance Program
PTO