Inside Sales Manager

Ritter Communications • Jonesboro, AR

1d

About The Position

Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom provider serving the Mid-South. Recognized as one of Arkansas' Best Places to Work for five years running, we deliver world-class broadband fiber, telecom, video, and data center services. With rapid growth and millions invested in advanced infrastructure, we now serve 197 communities and over 60,000 customers across six states. At Ritter Communications, our team combines cutting-edge technology with a customer-first mindset - and we're looking for talented individuals who share our passion for excellence and community impact. General Summary: The Inside Sales Manager is responsible for managing a business-to-business team focused on selling to small-to-medium business customers over the telephone. This role maximizes revenue and meets corporate objectives on a consistent basis, while also directing and developing sales team to ensure financial and business objectives are achieved. What You'll Do: Manages a team that acquires new business customers, achieves sales quota, and meets organizational goals; Maintains expertise on Company's products/services; Manages sales initiatives as well as supervises related sales support programs; Manages employee performance and counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis; Reviews records of individual and group sales and performance activities relative to business goals and objectives Ensures accurate forecasts of monthly and quarterly sales numbers; Partners with other business services leaders within the company to ensure positive working relationships and effective communication to ensure organizational plans are aligned with overall business objectives; Manages business customer renewal pipeline; Manages outbound and inbound sales call volumes; Input on project management and overall installation of new sale and move/add/changes; Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required.

Requirements

• Knowledge of business sales principles and practices
• Skill in designing and delivering effective presentations and public speaking
• Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner
• Ability to demonstrate skills in leadership
• Ability to make sound decisions using information at hand
• Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record
• Bachelor’s degree in Sales Leadership, Marketing, OR an equivalent combination of education and experience required
• 1 to 3 years of experience in sales management required

Nice To Haves

• Experience in Telecommunication and/or networking in a business environment preferred

Responsibilities

• Manages a team that acquires new business customers, achieves sales quota, and meets organizational goals
• Maintains expertise on Company's products/services
• Manages sales initiatives as well as supervises related sales support programs
• Manages employee performance and counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis
• Reviews records of individual and group sales and performance activities relative to business goals and objectives
• Ensures accurate forecasts of monthly and quarterly sales numbers
• Partners with other business services leaders within the company to ensure positive working relationships and effective communication to ensure organizational plans are aligned with overall business objectives
• Manages business customer renewal pipeline
• Manages outbound and inbound sales call volumes
• Input on project management and overall installation of new sale and move/add/changes
• Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required.

Benefits

• Uncapped earning potential through performance-based commissions
• Paid training
• Comprehensive benefits (medical, dental, vision, cancer, accident, and life insurance)
• Health Savings Account
• Short-term and long-term disability coverage
• Paid time off
• 401k matching + 401k non-elective contribution
• Flexible Spending Account
• Discounted Ritter Communications services
• Free gym membership
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager