Inside Sales Management Specialist

Accenture • Atlanta, GA

25d • Hybrid

About The Position

Within Operations, we are expanding our Digital Inside Sales (DIS) organization to accelerate growth in the SaaS and digital solutions space. Our innovative, data-driven sales model combines trusted technical expertise, cutting-edge technology, and AI-powered insights to help clients transform and scale efficiently. Inside Sales Management Specialist Lead, coach, and develop a team of high-performing Digital Inside Sales professionals, fostering a culture of continuous learning, innovation, and AI curiosity Drive team performance through clear KPI setting, data-led coaching, and use of AI and analytics tools to optimize pipeline conversion and customer engagement Conduct regular team and one-on-one sessions focused on skill development, sales strategy, and effective use of AI tools for prospecting and personalization Design and implement sales playbooks that leverage AI-driven insights to refine outreach, messaging, and customer targeting across the SaaS portfolio Collaborate with Sales and Program leadership to share performance analytics, market intelligence, and customer feedback that inform product and go-to-market strategy Deliver weekly data analysis and performance reports, translating complex metrics into actionable insights Own sales execution and team outcomes, ensuring consistent process adoption, operational excellence, and achievement of SaaS growth targets

Requirements

• Minimum of 4 years full cycle experience
• Minimum of 1 year sales team lead or management experience
• Proven ability to coach and inspire performance
• Demonstrated success in inside sales, outbound sales, or SMB leadership roles, driving measurable revenue impact
• Strong communication, presentation, and consultative selling skills
• Knowledge of established sales methodologies (e.g., BANT, MEDDIC)
• Experience with Salesforce or other CRM systems
• Fluency in data analytics and visualization tools (e.g., Power BI, Tableau)
• Experience leveraging AI, CRM, and prospecting platforms to identify patterns, prioritize opportunities, and enhance team performance
• Demonstrated curiosity and enthusiasm for emerging AI tools and technologies that enable smarter, faster selling
• Strong analytical mindset and ability to translate data and AI insights into strategic action

Nice To Haves

• Familiarity with telecom and technology solutions, including core connectivity (wireless, wireline) and advanced offerings (cloud, security, managed services, SD-WAN).
• Experience operating in scaled or pilot Digital Inside Sales environments.
• Exposure to multi-product or multi-solution sales portfolios.
• Experience using sales enablement and analytics tools to drive performance improvement.
• Strong change-management mindset with the ability to operate in fast-paced, evolving sales programs.
• Bachelor’s degree

Responsibilities

• Lead, coach, and develop a team of high-performing Digital Inside Sales professionals, fostering a culture of continuous learning, innovation, and AI curiosity
• Drive team performance through clear KPI setting, data-led coaching, and use of AI and analytics tools to optimize pipeline conversion and customer engagement
• Conduct regular team and one-on-one sessions focused on skill development, sales strategy, and effective use of AI tools for prospecting and personalization
• Design and implement sales playbooks that leverage AI-driven insights to refine outreach, messaging, and customer targeting across the SaaS portfolio
• Collaborate with Sales and Program leadership to share performance analytics, market intelligence, and customer feedback that inform product and go-to-market strategy
• Deliver weekly data analysis and performance reports, translating complex metrics into actionable insights
• Own sales execution and team outcomes, ensuring consistent process adoption, operational excellence, and achievement of SaaS growth targets

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level