Inside Sales & Logistics Assistant

Pittsburgh Glass Works • Laredo, TX

1d

About The Position

Vitro is the largest glass manufacturer in the Western Hemisphere and the
largest glass producer in North America.  Vitro’s glass products can be found in
some of the most iconic vehicles on the road, in countless buildings and homes
around the world, and in billions of glass containers produced every year.  With
more than 14,000 employees worldwide, we have expanded our global footprint and
cemented our leadership role in the industries in which we operate.

At Vitro, we redefine the power of partnership to create value and innovative
glass solutions for our customers and communities. Together, we will realize the
full potential of glass to shape how we move, build, and live in the future.

Vitro takes active steps to protect the environment and supports several
initiatives that promote protection of the environment and reduction of energy
consumption in the glass manufacturing process. Our products and technologies
reduce energy consumption and emissions in buildings and vehicles, and we
minimize the use of natural resources in manufacturing.

Together, we have the power to make more than glass. We can make the future a
brighter place for years to come.

The overall purpose of Inside Sales & Logistics Assistant position is to support
Vitro’s clients and the Sales Director via customer management. The incumbent
will support and learn logistics within Vitro Chemicals to support the Logistics
Manager.

Requirements

• BS degree in Supply Chain, Business, Logistics or other related; 1 year experience in similar or related position.
• Good written and verbal communication skills.
• Experience with client interactions.
• Microsoft office applications such as Excel, Word, Power Point, Outlook, etc.
• Strong analytical capabilities and critical thinking skills.
• Maintain an active and robust project pipeline.

Nice To Haves

• Some knowledge of SAP helpful but not required.

Responsibilities

• Assist with ongoing customer support relations; respond to requests including pricing, damage investigations, and quality inquiries. Provide ongoing customer support service and active participation in customer issue resolution.
• Maintain customer database in coordination with Vitro Customer Service Representatives to update shifts in costs, routes, and distribution requests.
• Provide support in sales reporting and mid-and-month-end reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level