Inside Sales Equine Specialist

Midwest Veterinary Supply•Dallas, TX

67d•Onsite

About The Position

Midwest Veterinary Supply is seeking an Inside Sales Equine Specialist for our Dallas, Texas call center. Job Summary: Provide the best customer service possible in a positive and professional manner, by providing clinics with information on promotions, pricing, product updates, answers to questions and speedy resolution of their concerns and problems. Provide the same quality of service to internal customers by supporting their efforts which will ultimately enhance the quality of service and relationship Midwest Veterinary has with its clients.

Requirements

Must be able to perform each essential function satisfactorily
High School Diploma or equivalency required
Minimum of one year experience in veterinary industry-related position required.
Equine experience required.
Ability to read, write and speak English
Ability to read and interpret documents such as safety rules, employment policies, operating instructions, and procedural manuals.
Strong listening and verbal communication skills including the ability to demonstrate diplomacy and professionalism
Strong organizational skills
Ability to work accurately with highly detailed information
Ability to learn a vast array of product lines
Basic computer skills to include data entry

Responsibilities

Take orders for products over the phone from our veterinary customers, field sales representatives, and manufacture representatives and enter them into the system.
Make outbound calls to Equine accounts and clinics in an effort to solicit orders and provide information related to new products and promotions.
Answer Equine questions for Inside Sales Representatives, Outside Sales Representatives, and manufacture representatives at respective branch.
Work closely with Equine marketing and purchasing departments to create sales detail sheets, promotions, and spiffs and roll out promotions, spiffs and rebate or buy-in programs at respective branch.
Attend monthly Equine training.
Resolve unique demands to include: problem solving, completion of paperwork for credits, call tags, price quotes, special orders, address change requests and sales blitz tallies.
Read, understand and organize mail, fax and emails and listen to voice mail correspondence received from internal and external customers as they relate to products, promotions and procedures.
Complete research as a result of clinic inquiries and fax or mail product information as requested.
Completes other duties, assignments and special projects as requested.

Benefits

We offer competitive pay and a comprehensive benefits package including Medical, Dental and Vision insurance, Life and Accidental Death & Dismemberment (AD&D) insurance, Short- and Long-Term Disability insurance, a 401k plan, paid holidays, and Paid Time Off (PTO).

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