Inside Sales / Customer Service Representative

FASTSIGNS #281501 • Spokane Valley, WA

2d

About The Position

At FASTSIGNS of Spokane, we're looking for an experienced person to fill a role of Inside Sales / Customer Services Representative.

Requirements

• Previous retail or counter sales experience is required.
• Someone who enjoys interacting with clients and working to exceed client expectations
• Willingness to learn and apply software tools including AI tools
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to work under pressure to output high volume, high-quality work

Responsibilities

• Be the go-to expert for our walk-in, email, e-commerce, and phone customers seeking to purchase signage.
• Engage in meaningful client conversations, offering consultative sign sales solutions that meet our clients' needs.
• Generate timely client quotes for the recommended client signage solution.
• Ensure accurate record-keeping of quotes, sales, work-in-progress, and completed projects.
• Collaborate with the team to ensure signage project accuracy and timely completion.
• Manage the client project from consultation, quote, order, production to completed installation to ensure quality project completion and customer satisfaction.
• Coordinate signage delivery or installation schedules.
• Properly close the project and obtain final project payment.

Benefits

• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed