Inside Sales / Customer Service Representative
About The Position
At FASTSIGNS of Spokane, we're looking for an experienced person to fill a role of Inside Sales / Customer Services Representative. Key Responsibilities: Be the go-to expert for our walk-in, email, e-commerce, and phone customers seeking to purchase signage. Engage in meaningful client conversations, offering consultative sign sales solutions that meet our clients' needs. Generate timely client quotes for the recommended client signage solution. Ensure accurate record-keeping of quotes, sales, work-in-progress, and completed projects. Collaborate with the team to ensure signage project accuracy and timely completion. Manage the client project from consultation, quote, order, production to completed installation to ensure quality project completion and customer satisfaction. Coordinate signage delivery or installation schedules. Properly close the project and obtain final project payment. Ideal Qualifications for FASTSIGNS Inside Sales / Customer Service Representative: Previous retail or counter sales experience is required. Someone who enjoys interacting with clients and working to exceed client expectations Willingness to learn and apply software tools including AI tools Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Requirements
- Previous retail or counter sales experience is required.
- Someone who enjoys interacting with clients and working to exceed client expectations
- Willingness to learn and apply software tools including AI tools
- Outgoing, responsive, eager to learn and has the ability to build relationships
- Great listening and organization skills
- Ability to work under pressure to output high volume, high-quality work
Responsibilities
- Be the go-to expert for our walk-in, email, e-commerce, and phone customers seeking to purchase signage.
- Engage in meaningful client conversations, offering consultative sign sales solutions that meet our clients' needs.
- Generate timely client quotes for the recommended client signage solution.
- Ensure accurate record-keeping of quotes, sales, work-in-progress, and completed projects.
- Collaborate with the team to ensure signage project accuracy and timely completion.
- Manage the client project from consultation, quote, order, production to completed installation to ensure quality project completion and customer satisfaction.
- Coordinate signage delivery or installation schedules.
- Properly close the project and obtain final project payment.
Benefits
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
