Inside Sales-Customer Service Representative

Minco Products • Fridley, MN

18h • $58,000 - $65,000 • Onsite

About The Position

Minco is a global provider of thermal solutions, temperature sensing and control, and flex circuit solutions for medical, aerospace, defense, oil and gas, power generation, and other high-reliability applications. Our experienced team couples advanced product technologies, expert design and engineering services, and a deep understanding of our customers’ applications to provide comprehensive solutions that meet exacting requirements for quality, reliability, and performance.
Minco has an outstanding opportunity for you to join our Customer Service team as a full-time Customer Service and Internal Sales Representative. The Customer Service – Internal Sales Representative works with our clients, as determined by geographical area. They ensure profitable business growth across our diverse product and solution offerings, in all our current and future markets.

Requirements

• Outstanding communication skills, both written and verbal, with external constituents (prospects, customers, third parties…) and with fellow employees and Management.
• Successful and demonstrable skills to multitask; successfully implement many and varied opportunities, programs, and/or projects continually.
• Sound business acumen for many and varied business opportunities and challenges.
• Effectively and successfully build relationships with prospects, customers, third parties, fellow employees, and Management.
• Outstanding skills of taking the initiative, accurately assessing situations, circumstances, and opportunities, and then implementing successful solutions promptly.
• Successful and demonstrable experience in timely responding to and resolving opportunities, questions, concerns, and challenges.
• Exceptional project management, organizational, communication, and presentation skills, including all those customer-facing, external, and internal.
• Thrives working in a fast-paced, dynamic, active, and high-volume work environment.
• Competent and proficient with all Microsoft applications and can learn more.
• A minimum of three (3) years working in a similar role at a business-to-business manufacturing company with diverse product and service solutions.
• High School Diploma, GED, associate or bachelor’s degree in business, Business Management, Marketing, or Liberal Arts.

Responsibilities

• Provides competent Minco product and service solutions to our many varied clients/customers
• Ensures company pricing and profit integrity on all client-customer programs and projects.
• Demonstrates sound business acumen and successfully implements all client-customer solutions.
• Ensures complete compliance with all client-customer purchases and/or purchase orders, with the full enforcement of any/all company policies, procedures, and/or programs. Client-customer purchases and/or purchase orders are thoroughly reviewed, vetted, approved, or disapproved of to be in complete compliance with any/all company policies, procedures, and/or programs.
• Timely, professionally, competently, and profitably solve any client/customer inquiries and challenges
• Implements, monitors, and communicates all client/customer projects, programs, and orders to successful and timely completion.
• Proactively solves opportunities and challenges by implementing actionable solutions, ensuring company profit, revenue, and growth objectives are met or exceeded.
• Perform other duties as assigned

Benefits

• We offer a competitive wage and benefits package, including tuition reimbursement, health and dental insurance, life insurance, and paid time off.
• We are located one block from the bus line, and we offer free parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED