Customer Service Representative -- Inside Sales

Ascentec Engineering • Tualatin, OR

1d • $18 - $22 • Onsite

About The Position

Ascentec is hiring! If our core values of customer focus, employee growth, trust & integrity, operational excellence, and acts like an owner resonate with you, then please consider joining us in the role of customer service representative. We are seeking a self-motivated, detail oriented, and friendly customer service representative to join our team. The successful candidate will excel at problem solving, process improvement, be a self-starter, and contribute to the growth and success of the machining division. This position is on-site (not remote/not hybrid) at our Tualatin, Oregon facility and is not eligible for Visa sponsorship or transfer of Visa sponsorship.

Requirements

• Must have strong customer service skills and experience
• Proficient computer skills, including Microsoft Office
• Must have strong problem-solving skills – for example, enjoy puzzles, creating order from disorder
• Self-motivated, requires little direct supervision
• Excellent interpersonal skills, including verbal and written communication
• Able to multitask and manage multiple task simultaneous
• Organized and detail oriented
• Reliable & Dependable
• Positive Attitude and ability to talk and work with internal and external customers respectfully
• Applicant must be able to pass a drug screen and criminal background check prior to employment.
• To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Nice To Haves

• PCBA Industry experience a PLUS, but not required
• Experience with an ERP system not required but a Plus, such as JobBoss or Epicor, etc.
• CNC machining and assembly knowledge not required but a Plus
• Exposure to or knowledge of AutoCAD not required but a Plus

Responsibilities

• Organizing, Planning & Tracking individual products for projects
• Handle incoming sales inquiries via phone and/or email
• Quote customers product requests and recommend products best suited for their process
• Write sales orders and enter in company system
• Follow up on quotations with customers and inside Design
• Coordinate/schedule jobs in a manufacturing environment
• Manage multiple projects simultaneously using strong organizational and time management skills
• Work with a variety of people from various job backgrounds and responsibilities
• Other tasks as defined by leadership

Benefits

• Medical/Dental/Vision insurance
• Immediate 100% vesting Safe Harbor 401(k) retirement saving plan with matching contributions offered
• Paid Holidays & PTO
• Short-term & long-term disability coverage
• Educational aid program available
• Purchase discounts, membership discounts, and many other incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed