Inside Sales Coordinator

iHeartMedia

1d • $13 - $17 • Remote

About The Position

This role provides comprehensive support to Account Executives throughout the full sales cycle, assisting with order entry, campaign tracking, and client reporting. It coordinates across internal teams—traffic, production, digital, promotions, programming, and operations—to ensure seamless execution of multi‑platform advertising campaigns, including radio, digital, podcast, social, and events. Responsibilities include creating client materials, monitoring campaign performance, managing deadlines, and ensuring accurate billing and reconciliation. The role serves as a key communication link across departments to maintain alignment and deliver an exceptional client experience.

Requirements

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (especially Excel and PowerPoint); Salesforce experience is a plus.
• Ability to manage multiple priorities in a fast-paced environment.
• A collaborative mindset and a passion for delivering exceptional client service.
• Respect for others and a strong belief that others should do this in return
• Ability to work within standardized procedures and an understanding of when to escalate
• Skills to solve straightforward problems using established procedures
• Close attention to detail, following up until issues are resolved
• Common courtesy when communicating with coworkers and outside contacts

Responsibilities

• Support Account Executives in the pre-sale and post-sale process, including proposal development, order entry, campaign tracking, and reporting.
• Coordinate with internal departments (traffic, production, digital, promotions) to ensure flawless execution of campaigns across radio, digital, podcast, social, and event platforms.
• Prepare sales materials such as presentations, recaps, and client-facing documents using tools like PowerPoint, Salesforce, and internal systems.
• Monitor campaign performance and assist in compiling data for client reporting and renewals.
• Manage deadlines and deliverables to ensure all client expectations are met or exceeded.
• Serve as a liaison between sales, programming, and operations to ensure alignment and communication.
• Assist with billing and reconciliation to ensure accuracy and timely processing.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed