Inside Sales Coordinator

HEICO Corporation•Chicago, IL

2d•$22•Onsite

About The Position

Switchcraft® is a U.S. manufacturer of connectors, jacks, plugs, molded cable assemblies, patchbays, and switches. Our products are used in a wide variety of industries including medical, GPS, process control, transportation, homeland security, broadcast and pro audio. The Account Representative is responsible for providing service and support to distributors, OEM customers and outside sales force.

Requirements

Minimum of 3 years customer service experience in MANUFACTUIRNG environment
Experience working with Purchase Orders
The ability to handle multiple incoming calls and e-mails
The ability to multi-task and prioritize their work and time
Excellent communication skills both verbal and written
Excellent computer skills, Windows and Internet
Technical/electronic background a plus.

Responsibilities

Heavy phone and e-mail contact with customers
Interface with manufacturing, operations, engineering, and accounting in order to provide the highest level of service
Providing quotes for customers by reviewing drawings, working with regional sales managers and the quoting specialist.
Order processing by using our ERP system and expediting when necessary
Some technical support