Inside Sales & Commercial Operation Specialist

OPM Biosciences • Pleasanton, CA

4d

About The Position

•Drive lead generation through CRM and sales-enablement tools (Sales Navigator, LinkedIn, HubSpot, Salesforce). •Qualify and nurture leads, conduct outbound calls, follow-ups, and customer outreach. •Proactively hunt for new business opportunities and identify emerging customer needs within target accounts. •Collaborate with Sr. BD Manager and marketing team to execute targeted campaigns and events. •Support post-sales activities including PO processing, order tracking, and customer onboarding. •Maintain accurate CRM data, update opportunities, and support pipeline forecasting. •Partner with technical sales specialists to align on project needs and account strategy. •Participate in cross-functional initiatives—marketing, operations, and logistics—to ensure a seamless customer experience. •Identify and develop opportunities for upselling or transitioning into field sales roles as the business scales.

Requirements

• B.S. in Biology, Biochemistry, Biotechnology, or related field (M.S. a plus)
• 2-4 years of experience in inside sales, customer success, or post-sales support within life sciences or similar technical environments
• Experience using CRM and sales-enablement tools (HubSpot, Salesforce, Sales Navigator, LinkedIn)
• Strong hunter mentality, driven to pursue new leads and exceed targets
• Excellent written and verbal communication with a curious, adaptable, and collaborative mindset
• Strong organizational skills and attention to detail in documentation and follow-through

Nice To Haves

• Familiarity with bioprocessing, cell-culture media, or lab consumables preferred

Responsibilities

• Drive lead generation through CRM and sales-enablement tools (Sales Navigator, LinkedIn, HubSpot, Salesforce)
• Qualify and nurture leads, conduct outbound calls, follow-ups, and customer outreach
• Proactively hunt for new business opportunities and identify emerging customer needs within target accounts
• Collaborate with Sr. BD Manager and marketing team to execute targeted campaigns and events
• Support post-sales activities including PO processing, order tracking, and customer onboarding
• Maintain accurate CRM data, update opportunities, and support pipeline forecasting
• Partner with technical sales specialists to align on project needs and account strategy
• Participate in cross-functional initiatives—marketing, operations, and logistics—to ensure a seamless customer experience
• Identify and develop opportunities for upselling or transitioning into field sales roles as the business scales

Benefits

• Competitive compensation and bonuses for eligible positions
• Employee benefits, paid time off, maternity leave, health insurance, and more
• A collaborative and open culture that values initiative, transparency, and cross-functional teamwork
• A dynamic environment that supports professional growth and long-term career development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level