Sales Operation Specialist

BizFlow • Falls Church, VA

3d • $50,000 - $65,000 • Hybrid

About The Position

Sales Operation Specialist Location: Falls Church, VA (must be on-site in office, with partial telework flexibility) Job Type: Full-time, Permanent Pay: $50,000.00 ~ $65,000.00. Are you highly organized, detail-oriented, and passionate about supporting sales teams and customers? We’re seeking a Sales Operation Specialist who can streamline processes, manage renewals and invoicing, and ensure our customers receive top-tier service. In this role, you’ll work closely with both clients and internal teams to drive efficiency, maintain accurate records, and support revenue growth. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a meaningful impact on both customers and the business, we’d love you to apply! Job Summary: BizFlow is seeking a Sales Operation Specialist to join our growing team located in Falls Church, Virginia. This individual will be expected to proactively lead on major work items, including those summarized below. What You’ll Do: Manage the entire license and maintenance renewal process for customers. Create and issue invoices for license renewal and services Gather and prepare data for invoices. Follow up with customers for collections. Maintain records of customers and maintenance contracts. Interact with customers for renewal of maintenance contracts. Maintain a professional and customer service-oriented environment to promote sales of product licenses. Manage weekly reporting, including customer-side requirements and reports for the executive team. support project/professional service including timesheet and charge code management, expense report, monthly financial. Coordinate with the sales team on new sales activities. Support administrative tasks as needed. Demonstrates attention to detail and organizational skills. Demonstrates clear and professional written and oral communication skills. Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions. Interact effectively with all levels of management and other employees.

Requirements

• Prior sales administrative experience is preferred, but not required
• Maintenance renewal experience is preferred, but not required
• Invoicing experience is preferred, but not required
• Demonstrates attention to detail and organizational skills.
• Demonstrates clear and professional written and oral communication skills.
• Microsoft Office, especially excel skill
• Quickly learn new software and applications.
• U.S. Citizen or Permanent Resident
• Able to pass a standard background check

Nice To Haves

• NA

Responsibilities

• Manage the entire license and maintenance renewal process for customers.
• Create and issue invoices for license renewal and services
• Gather and prepare data for invoices.
• Follow up with customers for collections.
• Maintain records of customers and maintenance contracts.
• Interact with customers for renewal of maintenance contracts.
• Maintain a professional and customer service-oriented environment to promote sales of product licenses.
• Manage weekly reporting, including customer-side requirements and reports for the executive team.
• support project/professional service including timesheet and charge code management, expense report, monthly financial.
• Coordinate with the sales team on new sales activities.
• Support administrative tasks as needed.
• Demonstrates attention to detail and organizational skills.
• Demonstrates clear and professional written and oral communication skills.
• Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions.
• Interact effectively with all levels of management and other employees.

Benefits

• You'll be part of a mission-driven team where your growth is supported, your ideas are welcome, and your work makes a direct impact.
• Whether you're configuring apps, supporting users, or automating workflows with no-code tools, you'll be learning and contributing every day.
• We’re proud of our inclusive, supportive, and innovative culture—one where every team member is empowered to share ideas, grow their skills, and make a meaningful impact.
• From day one, you’ll be welcomed into a collaborative environment that values curiosity, continuous learning, and a strong sense of purpose.
• If you’re looking for a place where your voice is heard, your work is valued, and your growth is a priority, BizFlow is the place for you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees