Inside Sales Assistant

Asus•Fremont, CA

2d•$25 - $30•Onsite

About The Position

We’re looking for a detail-oriented Inside Sales Assistant to support a high-volume sales team. In this role, you’ll be a key operational partner, processing orders, tracking shipments, preparing reports, and collaborating across Sales, Logistics, and Accounting to keep everything moving smoothly. This position is ideal for someone who thrives in a fast-paced environment, stays organized under pressure, and enjoys working cross-functionally.

Requirements

Proficient in Microsoft Office, particularly Excel (V-Lookups, Pivot Tables).
Strong organizational skills with high attention to detail.
Effective written and verbal communication skills in English.
Ability to work independently, prioritize tasks, and collaborate with cross-functional teams.
Minimum 2 years of experience in sales support, customer service, or inside sales.
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Positive attitude, proactive mindset, and team-oriented approach.

Nice To Haves

Bachelor’s degree in Business, Marketing, or a related field.
Mandarin language skills.

Responsibilities

Serve as the primary point of contact for sales representatives and customer accounts.
Review and process customer orders, ensuring pricing, inventory, and order accuracy.
Issue credit notes, maintain accurate records, and support reporting requirements.
Ensure weekly inventory data is accurate and track sales performance.
Collaborate with the sales team to follow up on customer payment plans and ensure timely collections.
Coordinate with Sales, Logistics, freight forwarders, and customers to ensure efficient and timely delivery of shipments.
Work with Logistics and Accounting teams to confirm shipments, invoice accuracy, and manage product returns.
Monitor shipment schedules and proactively follow up to ensure on-time delivery.
Prepare and distribute weekly reports for inventory planning and fulfillment tracking.
Collaborate with internal departments, including Accounting, Logistics, and IT, to maintain smooth operational workflows.
Perform additional tasks assigned by management in support of department or company objectives.