Inside Sales Advisor

1-800-GOT-JUNK? • Mission, KS

4d • $17 - $18 • Onsite

About The Position

As an Inside Sales Representative, you will handle inbound and outbound customer interactions across Southwind’s family of home service brands. You’ll educate customers, recommend services, book jobs directly into the system, and ensure a seamless experience from first call to service completion.
This role is ideal for someone who thrives in a fast-paced, goal-driven environment and enjoys converting conversations into real results.

Requirements

• Strong verbal and written communication skills
• Ability to succeed in a high-volume call environment
• Excellent organization and time management
• Self-motivated with a team-first mindset
• Comfort using CRM systems and Microsoft Office tools
• Prior experience in inside sales, customer service, retail, hospitality, or call centers preferred
• Interest in home services (experience helpful but not required)

Responsibilities

• Answer inbound calls and manage outbound follow-ups with professionalism and urgency
• Actively listen to customer needs and recommend appropriate home service solutions
• Book services directly into scheduling systems with accuracy
• Provide clear pricing, service options, timelines, and expectations
• Confirm job details and ensure smooth handoff to Operations teams
• Maintain detailed and accurate customer records in CRM systems
• Follow up with customers to reinforce value and ensure satisfaction
• Resolve issues, troubleshoot concerns, and escalate when needed
• Consistently meet or exceed performance metrics, including: 50 inbound/outbound calls per day, 3+ booked services/customers per day, $1,000+ in daily booked revenue

Benefits

• Competitive base pay + commission with uncapped earning potential
• Clear growth paths into senior sales, training, or leadership roles
• Award-winning culture recognized as a “Best Place to Work” and “Fast 50 Company”
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Life insurance and optional HSA/FSA
• High-energy, supportive team environment focused on development and success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees