Inside Sales Admin

Wilkinson Supply Co.•Raleigh, NC

5d•Onsite

About The Position

The Inside Sales Admin provides essential administrative and operational support to the Inside Sales team. This role is responsible for entering sales orders, assisting with quote follow-ups, maintaining accurate customer records, and performing general office duties, such as supporting the Branch Manager with schedule keeping and other secretarial work. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment.

Requirements

High school diploma or GED.
1+ years of administrative, sales support, or data entry experience.
Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable learning new software.
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Professional demeanor and customer service mindset.

Nice To Haves

Experience in a sales or distribution environment.
Familiarity with ERP or CRM systems such as SAP, NetSuite, or Salesforce.

Responsibilities

Accurately enter sales orders into the order management system.
Assist inside sales representatives with quote preparation and follow-up communication.
Maintain up-to-date and organized customer records in the CRM system.
Prepare reports, spreadsheets, and documents as requested by the sales team.
Perform general administrative duties including filing, scanning, data entry, and document management.
Support the coordination of internal communications and schedule follow-ups with customers.
Respond to basic customer inquiries or direct them to the appropriate sales representative.
Assist with preparation of materials for meetings, trade shows, or customer presentations.
Ensure confidentiality and accuracy in handling sensitive customer and business information.
Collaborate with cross-functional departments including accounting, logistics, and purchasing to support order processing.
Provide secretarial support for the Branch Manager, including but not limited to scheduling, emailing assistance, ordering supplies, etc.
All other duties as assigned.