Inside Sales Account Manager

HP•Rio Rancho, NM

1d•$55,000 - $79,000

About The Position

Maintains a deep understanding of the organization's portfolio, including products, services, and promotional campaigns, to provide accurate and relevant information to customers. Utilizes the organization's sales tools and processes effectively, ensuring accurate tracking and management of leads and opportunities. Receives customer request calls and effectively sells the organization's offerings to the installed base. Understands the client's procurement processes and decision-making criteria, leveraging this knowledge to win new business and maintain existing relationships. Identifies new business opportunities within existing accounts, uncovering the potential for growth and taking ownership of new leads. Collaborates with assigned sales representatives for complex sales scenarios or when competitors are directly engaging with customers face-to-face. Engages in solution-based selling, addressing customer complex requests across multiple products or services, and presenting comprehensive solutions that meet their needs. Owns strategic entry points at the customer level that align with the overall business objectives, fostering deeper relationships and expanding business opportunities. Guides leads through the entire sales process, from initial contact to closing deals, demonstrating expertise in handling various stages of the process. Utilizes data and analytics to identify trends, opportunities, and areas for improvement, making informed decisions to optimize sales performance. Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process. Complexity Works on assignments that are moderately complex in nature and require intermediate problem resolution. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The on-target earnings (OTE) range for this role is $55,000 to $79,000 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Requirements

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence
Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field
Certified Inside Sales Professional (CISP)
Business Development
Business Planning
Business To Business
Cold Calling
Consultative Selling
Cross-Selling
Customer Relationship Management
Inside Sales
Marketing
Merchandising
Outbound Calls
Phone Sales
Sales Process
Sales Prospecting
Sales Strategy
Salesforce
Selling Techniques
Telemarketing
Upselling
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Responsibilities

Maintains a deep understanding of the organization's portfolio
Utilizes the organization's sales tools and processes effectively
Receives customer request calls and effectively sells the organization's offerings
Understands the client's procurement processes and decision-making criteria
Identifies new business opportunities within existing accounts
Collaborates with assigned sales representatives for complex sales scenarios
Engages in solution-based selling
Owns strategic entry points at the customer level that align with the overall business objectives
Guides leads through the entire sales process
Utilizes data and analytics to identify trends, opportunities, and areas for improvement
Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process