Inside Sales Account Manager

Blackhawk Industrial•Rock Hill, SC

31d

About The Position

BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, ad SMALL ENOUGH TO CARE. SUMMARY: The Inside Sales Account Manager works to sell a product or service from start to finish. This may be done over the phone, email or via web store. Base Salary + Generous Commission Structure

Requirements

High levels of product knowledge
Excellent written and verbal communication skills
Excellent interpersonal skills
Competent with the use of computer software specific to the operation
Use of BlackHawk approved ERP, Contact Relation Management tools, Halo, Excel
Learn intimacies of BlackHawk web store back end.
High School diploma required
2-4 years of experience in a similar position required
Familiar with standard concepts, practices and procedures within field

Nice To Haves

Bachelor s degree in a related field preferred
Previous sales or customer service and/or selling experience preferred

Responsibilities

Personally exhibits, recruits and coaches associates consistent with Core Behaviors
Responsible for promoting culture of safety
Prospects, qualifies and generates sales within the company s established trading partners.
Maintains a thorough knowledge of products
Strong character and desire to win/succeed, despite customer obstacles, objections and negativity
Follows through with customer to ensure satisfaction
Identifies revenue opportunities within customers' communities through communications, programs and other activities as needed.
Identifies and closes additional purchases of products and services by customers' communities.
Communicates routinely with customers and prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
Identifies and prioritizes all existing and prospective customers within his/her territory and keeps contact list current.
Studies product information, attends seminars, supervises tests of products
Proactively solve problems for customers
Communicate customer and market issues to company management
Track down and develop new sales prospects
Maintain positive relationships with potential buyers
Handle the sales process from proposal to close, including keeping customer payment current
Solicit and maintain contact with key accounts
Track all customer contact activity, prepare reports for customers
Provide customer support
Ensures appropriate identification, planning, account qualification and needs analysis at all prospect levels.
Engages in technical discussions with potential clients through demonstrations and presentations.
Perform other duties as assigned
Perform all work in accordance to ISO processes and procedures

Benefits

Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment