Inside Sales Account Manager
About The Position
The Inside Sales Account Manager serves as the primary connection between Hilti North America and its customers, responsible for creating, maintaining, and expanding a loyal customer base. This role focuses on consultative selling over the phone, leveraging business plans and territory management to identify opportunities and close gaps in customer purchasing habits. You will collaborate with internal teams to ensure seamless service, strengthen market share, and deliver exceptional customer experiences. Success in this position requires strong communication skills, strategic planning, and the ability to influence decision-makers within the construction and industrial sectors.
Requirements
- High School Diploma or GED required; Bachelor's Degree preferred or equivalent work experience
- One (1) year prior experience in sales working directly with customers preferred (either over phone or face-to-face)
- Some experience with reading and understanding construction documents preferred
- Previous experience of preparing professional sales presentations and quotes for customers
- Demonstrated aptitude of cold-calling skills over the phone to customers required
- Ability to thrive both independently and in a team environment
- Demonstrated ability to develop engaged customer relationships & implement strategic concepts
- Excellent time management skills
- Must be persuasive, sales driven, customer focused, and a team player
- Must be able to build prospects and business relationships
- Proficient computer skills including MS Office Suite and smartphones
- Proficiency in SAP, CRM, Microsoft Office/access preferred
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Machinery Manufacturing
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
