Inside Sales Account Manager

Fire Fighter Sales & Service Co.•Warrendale, PA

About The Position

The Inside Sales Representative is responsible for selling new equipment and extinguishers and cabinets to contractors. The position will focus on building customer relationships, bidding on new construction for fire extinguishers/cabinets, and handling customer call-ins looking to purchase pieces and parts. This position is an in-house position and will report to the Sales Manager Essential Duties and Responsibilities: The following list is intended to describe the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. The employer reserves the right to change or assign other duties to this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Develop expertise of fire protection equipment and services including portable extinguishers, emergency lighting, restaurant hoods, fire alarms, sprinkler systems, clean agent suppression systems and alarm monitoring. Responsible for making sales calls to new prospective customers to building the Inspection and Service business by adding new customers. Responsible for maintaining an active pipeline of activity that will ensure meeting sales plan/goals assigned. Responsible for making sales calls to current customers to expand our Inspection and Service business (add on sales). Responsible for converting construction installation customers into service customers. Representing the organization at on-site visits, trainings, trade shows, and other company focused activities which may occur outside normal business hours. Keeping up with marketing opportunities through sales calls, networking, and other market related information. Continue to further develop industry technical knowledge through internal training, ride alongs with field personnel and reviewing technical material. Expected to lead customer presentations, lunch and learns and other relationship building meetings. This position will reside outside of the office visiting customers and new prospects. Time in the office will be utilized for weekly meetings and any administrative responsibilities. Position will work closely with the Sales Coordinator. Attend departmental meetings. Attend planning meetings-long range plan and development.

Requirements

High School diploma (college preferred)
3-5 years sales experience that includes sales skills: prospect development, contact scheduling, identifying buying signs, negotiating, closing the sale, etc.
Ability to build customer relationships and provide outstanding customer service
Computer proficient (MS Office), experience w/Great Plains, Service Point, Share Point a plus
Must be highly organized and detail-oriented
Must be self-motivated and success-driven
Ability to work as a team player and dedicated to company profitability
Possess superior marketing and written/verbal communication skills (people person)

Responsibilities

Selling new equipment and extinguishers and cabinets to contractors
Building customer relationships
Bidding on new construction for fire extinguishers/cabinets
Handling customer call-ins looking to purchase pieces and parts
Develop expertise of fire protection equipment and services including portable extinguishers, emergency lighting, restaurant hoods, fire alarms, sprinkler systems, clean agent suppression systems and alarm monitoring.
Making sales calls to new prospective customers to building the Inspection and Service business by adding new customers.
Maintaining an active pipeline of activity that will ensure meeting sales plan/goals assigned.
Making sales calls to current customers to expand our Inspection and Service business (add on sales).
Converting construction installation customers into service customers.
Representing the organization at on-site visits, trainings, trade shows, and other company focused activities which may occur outside normal business hours.
Keeping up with marketing opportunities through sales calls, networking, and other market related information.
Continue to further develop industry technical knowledge through internal training, ride alongs with field personnel and reviewing technical material.
Expected to lead customer presentations, lunch and learns and other relationship building meetings.
Position will reside outside of the office visiting customers and new prospects.
Time in the office will be utilized for weekly meetings and any administrative responsibilities.
Position will work closely with the Sales Coordinator.
Attend departmental meetings.
Attend planning meetings-long range plan and development.