Infusion Department Coordinator

Dent Neurologic Group LLP•Town of Amherst, NY

1d•Onsite

About The Position

The Infusion Department Coordinator provides administrative and operational support for infusion services. This role focuses on inventory coordination, data tracking, reporting, scheduling support, and detailed administrative tasks to help ensure safe, efficient, and accurate infusion operations. The coordinator works closely with the CCO, Infusion Operations Manager, clinical staff, and administrative teams to support patient care and departmental workflows.

Requirements

Experience with infusion or healthcare administrative functions preferred
Advanced knowledge of Excel required including ability to navigate spreadsheets with macros, pivots, etc
EMR, Microsoft Word, and general computer knowledge required
Ability to handle multiple priorities
Strong analytical skills with the ability to understand workflow and operational efficiencies within clinic or department
A high level of professionalism when interacting with patients and staff to serve as a role model to all employees
Effective verbal communication and interpersonal skills to build relationships with employees and between clinics and departments

Responsibilities

Provide day-to-day administrative and operational support for infusion department activities
Support departmental organization, workflow accuracy, and operational efficiency
Serve as a liaison between clinical, administrative, and support teams to facilitate clear communication
Assist the CCO and Infusion Operations Manager with tracking departmental goals, reports, and initiatives
Support scheduling coordination, patient flow tracking, and documentation across infusion locations or service lines
Identify process gaps and provide recommendations to improve efficiency and accuracy
Coordinate inventory management, including tracking supplies, supporting purchasing processes, and monitoring usage for infusion medications and materials
Support workflow organization and scheduling coordination for Memory Clinic infusion patients
Assist billing and revenue cycle teams by ensuring accurate documentation, charge capture support, and report preparation
Maintain organized records, spreadsheets, and tracking tools to support departmental operations