Infusion Coordinator

Gastro Health•Cincinnati, OH

About The Position

Gastro Health is seeking a Full-Time Infusion Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for:

Requirements

High School Diploma or equivalent preferred
2-3 years of experience preferred
Familiarity with biologics and/or infusible medications
Experience with obtaining insurance benefits and authorizations
eClinicalWorks (eCW) knowledge desired
Bilingual (Spanish) a plus

Responsibilities

Responsible for scheduling infusions for GI patients
Ability to navigate EMR and understand GI infusion treatments
Monitor infusion queues to ensure patients are being scheduled in a timely manner
Understand protocol for biologics and other GI related infusions to promote safe practice
Interact with physicians, infusion nurses, and care coordinators to confirm and review infusion plan of care
Validates completeness and accuracy of patients’ eligibility and medical documentation.
Assist patients with questions and/or concerns regarding infusion benefit coverage and appointment details.
Verify insurance and obtain pre-service infusion authorizations
Communicates a dedication to serving all internal and external customers to include, but not limited to, the medical staff, physician office personnel, patients and all hospital personnel
Participates in department Quality Improvement activities
Performs in a manner consistent with the mission and core values of Gastro Health
Adheres to Corporate Compliance initiatives
Maintains high professional and ethical standards as evidenced by successful completion of core competencies, clinical competencies and behavior standards.
Understands that health care delivery is continually evolving, and departmental needs and goals are subject to change, responsibilities may be expanded or restricted at the discretion of the Department Manager.

Benefits

Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees