Infrastructure Solutions Architect Associate Director

Protiviti • Chicago, IL

18h • Hybrid

About The Position

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture.  We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver . At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You Protiviti is looking for a Technology Consulting Associate Director to join our growing Technology Strategy & Architecture team. What You Can Expect As an Associate Director, you'll take a lead role in strengthening our relationships with clients and providing seamless guidance in the completion of engagements. You'll partner with our strategic clients to manage risk associated with their use of technology. You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through analytics, automation or the latest tools and methods. You’ll develop new projects, help identify new business , and build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market. You will also be a mentor and provide growth and development to teams as you oversee the successful completion of project work plans. What Will Help You Be Successful You enjoy working across infrastructure, networking, and cloud platforms to build integrated solutions. You are passionate about build ing trusted relationships with C-level executives and providing exceptional experiences that translate to additional project work. You have an inherent interest in project management and team leadership. You promote a positive team culture that fosters open communication among all engagement team members. You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities. You enjoy discovering prospective project work with current and potential clients through networking, knowledge-building, and client interactions. You excel at identifying opportunities to integrate product solutions and resources to improve client service capabilities. You view client challenges as opportunities to add value and can translate that into new project proposals and sales. You are seen as a valued contributor to thought leadership and encourage knowledge-sharing and collaboration across teams. You have interest in managing a diverse portfolio of clients across industries.

Requirements

• Designing and implementing IT systems spanning multiple operational domains (infrastructure, applications, network, cloud/on ‑ prem).
• In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts ( e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless).
• Proven ability to document and rationalize complex or undocumented environments, including creation of dependency maps, architecture diagrams, and system inventories.
• Conducting application rationalization and dependency mapping initiatives.
• Recent hands-on experience administrating both Windows Server and Linux operating systems.
• Designing, implementing, or administering enterprise backup, replication, and continuity solutions for servers, storage, and applications.
• Skilled in capacity planning, performance analysis, and VM/server right sizing.
• Familiarity with SMB-scale, on-premises infrastructure technologies.
• Working familiarity with hypervisor platforms ( e.g. VMware vSphere/ ESXi , Microsoft Hyper-V, Nutanix AHV, or others)
• Strong enterprise network design, deployment, and administration experience.
• Background working with major enterprise networking and security vendors such as Cisco, Meraki, HPE/Aruba, Juniper, Extreme, Brocade, Palo Alto, and Fortinet.
• Ability to translate business, compliance, vendor, and partner requirements into actionable technical solutions and system configurations.
• Experience converting business continuity and disaster recovery requirements into technical architecture and implementation plans.
• Integrating IT systems in post ‑ merger or acquisition environments.
• Coordinating with and managing third ‑ party hardware, software, and service vendors.
• Establishing and cultivating business relationships and a professional network , including with senior executives .
• Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.
• Ability to translate and communicate issues, risks or challenges to client personnel, including executives.
• Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.
• Bachelor’s degree in a relevant field, or equivalent experience delivering technology or consulting solutions
• 9 + years working in professional services or related field .
• Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access.

Nice To Haves

• Professional Certification such as Azure Solutions Architect, ITIL or similar strongly preferred.

Responsibilities

• Strengthening our relationships with clients and providing seamless guidance in the completion of engagements.
• Partnering with our strategic clients to manage risk associated with their use of technology.
• Developing strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through analytics, automation or the latest tools and methods.
• Developing new projects, help identify new business , and build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market.
• Mentoring and providing growth and development to teams as you oversee the successful completion of project work plans.
• Discovering prospective project work with current and potential clients through networking, knowledge-building, and client interactions.
• Identifying opportunities to integrate product solutions and resources to improve client service capabilities.
• Translating client challenges as opportunities to add value and can translate that into new project proposals and sales.
• Being a valued contributor to thought leadership and encourage knowledge-sharing and collaboration across teams.
• Managing a diverse portfolio of clients across industries.

Benefits

• Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability.
• We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions.
• We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year.
• Protiviti also recognizes up to 11 paid holidays each calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level