Infrastructure Senior Engineer, Senior Vice President

Citi • Jersey City, NJ

1d

About The Position

The Infrastructure Technology Senior Lead Analyst is a senior-level position responsible for managing and guiding a team that ensures efficient and effective Citi infrastructure in coordination with the Technology Team. The overall objective of this role is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Conduct work on a variety of high-impact, high-profile problems/projects such as creating complex project plans and conducting project-related research Provide in-depth and sophisticated analyses, technical guidance and direction and identify and monitor key indicators to gauge performance and identify trends Perform impact analyses, design testing approaches and responsible for applications dealing with the overall operating system Identify and resolve issues, engaging in Root Cause Analysis (RCA) Conduct responsibilities such as quality control, work allocation, coaching/mentoring, ensuring ongoing compliance with regulatory requirements Evaluate controls to help mitigate negative outcomes through prevention, detection and correction Design and create complex processes and reporting streams, participate in the review and approval of requirement documents Examine and update processes and procedures for hardware acquisition toward automation Understand diverse stakeholder needs and share and influence stakeholder expectations Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 8+ years of experience Experience in managing projects, leading operational process change and improvement and delivering infrastructure technologies products and services Experience in financial services or large complex and/or global environment preferred Experience developing projects for the identification of best practices (design of metrics, analytical tools, benchmarking activities and related reporting) Consistently demonstrate clear and concise written and verbal communication with ability to communicate technical concepts to a non-technical audience Proven analytical, diagnostic and multitasking skills with focus on execution and attention to detail Demonstrated ability to both work independently and partner with virtual teams in a high-pressure matrix environment Demonstrated ability to take ownership of various parts of a project/initiative with tight deadlines or unexpected changes in expectation/ requirements Education: Bachelor's degree/University degree or equivalent experience Master's degree preferred

Requirements

• 8+ years of experience
• Experience in managing projects, leading operational process change and improvement and delivering infrastructure technologies products and services
• Consistently demonstrate clear and concise written and verbal communication with ability to communicate technical concepts to a non-technical audience
• Proven analytical, diagnostic and multitasking skills with focus on execution and attention to detail
• Demonstrated ability to both work independently and partner with virtual teams in a high-pressure matrix environment
• Demonstrated ability to take ownership of various parts of a project/initiative with tight deadlines or unexpected changes in expectation/ requirements
• Bachelor's degree/University degree or equivalent experience

Nice To Haves

• Experience in financial services or large complex and/or global environment preferred
• Experience developing projects for the identification of best practices (design of metrics, analytical tools, benchmarking activities and related reporting)
• Master's degree preferred

Responsibilities

• Conduct work on a variety of high-impact, high-profile problems/projects such as creating complex project plans and conducting project-related research
• Provide in-depth and sophisticated analyses, technical guidance and direction and identify and monitor key indicators to gauge performance and identify trends
• Perform impact analyses, design testing approaches and responsible for applications dealing with the overall operating system
• Identify and resolve issues, engaging in Root Cause Analysis (RCA)
• Conduct responsibilities such as quality control, work allocation, coaching/mentoring, ensuring ongoing compliance with regulatory requirements
• Evaluate controls to help mitigate negative outcomes through prevention, detection and correction
• Design and create complex processes and reporting streams, participate in the review and approval of requirement documents
• Examine and update processes and procedures for hardware acquisition toward automation
• Understand diverse stakeholder needs and share and influence stakeholder expectations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• For additional information regarding Citi employee benefits, please visit citibenefits.com.
• Available offerings may vary by jurisdiction, job level, and date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees