Infrastructure Delivery Lead

West Shore Home Recruiting • Mechanicsburg, PA

5d • Onsite

About The Position

As an Infrastructure Delivery Lead at West Shore Home, you will own the physical and logistical execution of technology deployments for Greenfield and Brownfields, decommissions, and other initiatives, guided by Infrastructure-defined standards and Site Reliability management oversight. As the frontline executor for site builds, the Site Delivery Lead ensures consistent quality, accuracy, and accountability across all deployment activities.

Requirements

• 2+ years of experience in IT Support, network installation, field services, or technical deployment roles.
• Excellent communication skills (written and verbal), with ability to translate technical concepts into business-friendly summaries.
• Valid driver’s license and ability to travel to branch locations.

Nice To Haves

• Experience coordinating technology deployments or fit-outs within branch-based environments, retail, or distributed operations strongly preferred.

Responsibilities

• Responsible for vendor coordination, equipment readiness, structured cabling and network equipment installation oversight, device deployment, conference room setup, printer implementation, branch connectivity validation, and post-launch handoff.
• Participate in SRE practices including verification and monitoring of network and resource health, along with troubleshooting and completion of escalation workflows from Tier 1 support and requires strong operational awareness, disciplined process execution, and the ability to manage predictable and repeatable workstreams.
• Validate all network services, ISP connections, SSIDs, VPN tunnels, and branch routing meet readiness requirements. Participate in root-cause validation after cutovers or major incidents.
• Maintain up-to-date checklists, site readiness forms, post-deployment reports, and cutover documentation.

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed