Information Technology Technician II
PolicyTech•Villanova, PA
16d
About The Position
Deliver first-level help desk support for all UTS -supported systems. Assist students, faculty, and staff with issues related to Villanova technology and systems. Diagnose and resolve computer-related problems. Record support requests using the TeamDynamix ( TDX ) ticketing system.
Responsibilities
- Deliver first-level help desk support for all UTS -supported systems.
- Assist students, faculty, and staff with issues related to Villanova technology and systems.
- Diagnose and resolve computer-related problems.
- Record support requests using the TeamDynamix ( TDX ) ticketing system.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
