Information Technology Systems Engineer

City of Pontiac•Pontiac, MI

About The Position

The IT Systems Engineer and Administrator is responsible for the design, implementation, maintenance, and optimization of the organization’s information technology systems and infrastructure. This role provides advanced technical and administrative support to ensure the reliability, security, and performance of enterprise systems. The position requires strong technical expertise in Microsoft 365 cloud-hybrid environments, virtualization, networking, and cybersecurity platforms including Fortinet and Meraki. The incumbent will support operational functions related to telecommunications systems, website infrastructure, enterprise software implementation, systems integration, and IT security. This position involves on-call rotation to provide after-hours support as needed.

Requirements

Bachelor’s degree in Information technology, Computer Science, or a related field.
Four (4) to six (6) years of experience as a Network Engineer or Systems Administrator.
Microsoft Server 2016–2022 administration experience required.
VMware 7.0+ administration experience required.
Microsoft Active Directory administration experience required.
Microsoft 365 and Intune administration experience required.

Nice To Haves

Experience with server upgrades, patch management, and SAN storage administration.
Nimble/Alletra storage experience.
Veeam Data Protection experience.
Networking experience includes WLAN, routing, switching, and firewalls (Cisco, Meraki, Fortinet).
Troubleshooting and problem management experience with servers and storage on HPE dHCI systems.

Responsibilities

Analyze business needs and design IT infrastructure solutions aligned with organizational objectives.
Plan, configure, and deploy servers, storage systems, and network components.
Integrate new hardware, software, and cloud technologies into existing environments.
Install, configure, and maintain operating systems (Windows Server 2016–2025), enterprise applications, and virtualization platforms.
Monitor system performance and optimize for uptime, scalability, and reliability.
Apply patches, updates, and security fixes in a timely manner.
Manage backups and disaster recovery systems to ensure business continuity.
Implement and maintain security policies, access controls, encryption standards, and endpoint protection.
Monitor for and respond to security incidents and vulnerabilities.
Conduct system audits to ensure compliance with regulatory requirements and industry best practices.
Administer LAN/WAN environments, VPNs, firewalls, and secure connectivity solutions.
Troubleshoot network, server, storage, and connectivity issues.
Diagnose and resolve hardware, software, and infrastructure-related problems.
Support IT projects including system migrations, upgrades, and technology deployments.
Ensure compliance with data protection regulations and internal IT policies.
Provide technical guidance and training to end users on system use and cybersecurity best practices.