INFORMATION TECHNOLOGY SPECIALIST

Chugach Government Solutions•Bedford, MA

1d•Onsite

About The Position

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you! Provide Information Technology Specialist services in support of software modernization efforts for multiple programs at Kessel Run (Hanscom AFB, MA). Work Model: Onsite/In-Office

Requirements

Four (4) years of IT support experience in network, desktop, and server hardware
Proven work experience as a network administrator or technician.
Strong working knowledge of access, administration, application server, archival, and configuration management software.
Occasional travel may be necessary at customer request.
Must be able to successfully pass a pre-employment background check and pre-hire drug test.

Responsibilities

Provide day-to-day IT operations support to include maintenance, troubleshooting, and supporting end-users at Kessel Run.
Support the development of system security documentation on both new and previously deployed capabilities.
Help to maintain the integrity and security of IT systems by identifying risks and working with the appropriate stakeholders to implement a response.
Providing corrective action plans, identification, and resolution of service outages in accordance with problem severity and priority.
Maintaining full suite of collaboration audio/visual media equipment to ensure all meetings run properly.
Work with IT manager to provide the necessary components to successfully operate the network topology and manage the equipment in a secure manner that abides by the Authority-To-Operate (ATO).
Providing MAC OS hardware and software support.
Inventory Management of electronic devices (iPad, MacBook’s, etc.) to include tracking, receiving, shipping, configurating, documenting/inventory control within eCAMS/DPAS, imaging, and issuing of devices.
Provide Device maintenance to include interfacing with Apple for AppleCare, device recovery, device swap-outs, and DRMO process.
Having the ability to manage and update as necessary the wireless access points throughout the space.
Supporting the setup of developer pairing stations for Government Programs already installed.
Operating all Government Furnished Equipment (GFE) and Contractor Acquired Property (CAP) IAW federal, state, county, and local regulations and plans.
Support development of Supply Chain Risk Management (SCRM) program and help integrate SCRM with Chugach’s overall risk management process.
Effectively communicating with Base Communications POC and Civil Engineering POC to ensure proper and legal installations/manipulations.