INFORMATION TECHNOLOGY SPECIALIST I

State of California•Sacramento, CA

35d•Hybrid

About The Position

This position supports the California Department of Public Health's (CDPH) mission and strategic plan by creating customer focused solutions that are responsive and agile; supporting modern infrastructure, tools, architecture, and standards; to effectively provide efficient services following service level agreements. The Information Technology Services Division (ITSD) leverages data and technology to create sustainability across CDPH by creating efficient solutions that meet customer expectations and reduce waste. As well as creating innovative solutions, strengthening partnerships and collaborations, and embracing technology. The Information Technology Services Division (ITSD) leverages data and technology to advance goals and inform action and accountability. The incumbent works under the Information Technology Supervisor II of the Center for Health Care Quality Applications Systems Support.The Information Technology Specialist I (ITS I) functions as a high-level, advanced technical specialist. The ITS I performs work independently and serves as part of a highly skilled, interdisciplinary technical team providing technical expertise in support of the Center for Health Care Quality (CHCQ) business applications. The ITS I serves as a project leader, responsible for providing analytical and complex programming services in support of CHCQ. The ITS I will identify the causes of production problems and assist the Information Technology Supervisor II in leading the planning and implementation of appropriate technical solutions by applying, developing, and implementing information technology solutions for CDPH system problems to achieve desired results. The ITS I applies knowledge of the System Development Life Cycle (SDLC) principles and techniques to analyze CDPH business processes to develop new, and to enhance and maintain existing information technology system applications. The ITS I will perform duties in the Software Engineering and System Engineering domains. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/CDPHRecruitment You will find additional information about the job in the Duty Statement.

Requirements

You will find the Minimum Requirements in the Class Specification.
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY).
A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (499774) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section.
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting. Any applications received that do not provide a written response to the SOQ may be rejected.

Nice To Haves

Experience: 2 years or more of direct experience in application developing or programming
Understanding and ability to participate in all phases of the SDLC including gathering requirements, systems analysis, design, programming, integration, testing, deployment, administration, technical support, disaster recovery and production maintenance.
Ability to develop and implement system plans, schedules, prioritization of all production, and project-related IT-business activities.
Experience with application development tools and technologies, especially C# and Power Apps
Experience with MS SQL Server and Oracle database design/development.
Experience with cloud computing and infrastructure.
Ability to apply creative thinking in the design and development of methods of processing information with information technology systems.
Strong work ethic with the ability to work independently, and to prioritize and manage work to meet critical timelines.
Excellent communication skills and team player spirit coupled with problem analysis and solving abilities.
Experience in maintaining database objects such as tables/views/stored procedures/functions/triggers.
Ability to work under pressure and quickly learn new concepts.
Ability and willingness to learn new tools.

Responsibilities

The ITS I performs work independently and serves as part of a highly skilled, interdisciplinary technical team providing technical expertise in support of the Center for Health Care Quality (CHCQ) business applications.
The ITS I serves as a project leader, responsible for providing analytical and complex programming services in support of CHCQ.
The ITS I will identify the causes of production problems and assist the Information Technology Supervisor II in leading the planning and implementation of appropriate technical solutions by applying, developing, and implementing information technology solutions for CDPH system problems to achieve desired results.
The ITS I applies knowledge of the System Development Life Cycle (SDLC) principles and techniques to analyze CDPH business processes to develop new, and to enhance and maintain existing information technology system applications.
The ITS I will perform duties in the Software Engineering and System Engineering domains.