INFORMATION TECHNOLOGY SPECIALIST I
About The Position
If you have a passion to be a part of a team that works to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families then is this is the place for you! The Information Systems Division works in collaboration with programs and county agencies, to provide solutions to systems that assist families access essentials such as, but not limited to, medical services, care providers, groceries, and transportation. Under the direction of the Information Technology Supervisor II (IT Sup II) of the Network Deployment Services Section (NDSS), the Information Technology Specialist I (IT Spec I) is responsible for providing complex and advanced technical support to users in the California Department of Social Services (CDSS). The IT Spec I works directly with departmental users and other IT support staff to provide advice, consultation, and to resolve IT related problems. If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey. Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at [email protected]. For guidance on applying for a state job, visit Three Steps to a State Job. Follow us on LinkedIn to stay up to date on our latest opportunities. You will find additional information about the job in the Duty Statement.
Requirements
- Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.
- You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete.
- If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification.
- Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Nice To Haves
- Ability to communicate effectively (verbally/written)
- Excellent computer skills
- Possess good interpersonal skills
- Ability to work independently, as well as in a team environment
- Ability to organize and prioritize multiple assignments
- Ability to promote a positive working environment and relationship with others
Responsibilities
- Providing complex and advanced technical support to users in the California Department of Social Services (CDSS)
- Works directly with departmental users and other IT support staff to provide advice, consultation, and to resolve IT related problems.
Benefits
- The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
- Public transit (mass transit) passes.
- 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
- 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
- Vanpool drivers and riders
- 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
