INFORMATION TECHNOLOGY SPECIALIST I
About The Position
This advertisement is for an Information Technology Specialist I position. Located at Calipatria State Prison in the city of Calipatria, Imperial county. Please indicate the position number on your application: 065-628-1402-077. This position requires local in-person duties to be performed. This position is subject to a recruitment and retention bonus following the completion of 12 consecutive qualifying pay periods. Payable upon the 13 month and amount is $2,600 and will be paid annually upon continued employment at a qualifying location. The successful candidate must reside in California upon appointment. Do you want to apply your IT technical skills experience to make a difference in a correctional institutional setting? Are you an enthusiastic and motivated individual looking for a fast-paced, challenging, and rewarding position in a team-oriented environment? The California Department of Corrections and Rehabilitations is seeking a conscientious applicant who can improve collaboration and execute IT service delivery to various programs that supports CDCR mission. Under direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) is a member of a multi-disciplinary team consisting of technical analysis. The position performs independently, with minimum supervision, and is responsible for advanced personal computer (PC) support and network connectivity. The position leads technical staff that provides first line support for personal computer workstation installation, problem diagnostics, and resolution, training and customer support. Duties extend to provide support for planning, acquiring, researching and evaluating new technology and products to be used within the current technical environment. The position establishes and maintains constructive professional relationships with the bureau's PC customers and must effectively communicate technical information with them, including those customers considered to be non-technical. Please visit our website to learn more about Enterprise Information Services. The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from [email protected] or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. For HRTS communication, this is in reference to Job Requisition (JR) 3218. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR employees are encouraged to use their existing CDCR email address on their applications. Please see attached duty statement. You will find additional information about the job in the Duty Statement.
Requirements
- The successful candidate must reside in California upon appointment.
- Possession of Minimum Qualifications will be verified prior to interview and/or appointment.
- Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.
- Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency.
Nice To Haves
- Possess strong writing, analytical, and research skills with the ability to compose accurate, concise, and detailed written determinations and proposed decisions
- Ability to learn advance troubleshooting of technology issues
- Possess the ability to communicate professionally and effectively, both verbally and in writing, including the ability to negotiate credibly and persuasively, with a variety of stakeholders
- Demonstrate ability to handle multiple priorities simultaneously and effectively
- Exercise good judgement, work well under pressure, and meet deadlines
- Demonstrate strong organizational and time management skills in a fast paced environment
- Possess excellent interpersonal skills to deal effectively with difficult, sensitive, and confidential matters.
Responsibilities
- advanced personal computer (PC) support and network connectivity
- first line support for personal computer workstation installation, problem diagnostics, and resolution, training and customer support
- support for planning, acquiring, researching and evaluating new technology and products to be used within the current technical environment
- establish and maintain constructive professional relationships with the bureau's PC customers and must effectively communicate technical information with them, including those customers considered to be non-technical
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
