Under the direction of a Manager of Information Technology Services within the Chief Information Security Office/Information Security Engineering/Patching section, the position will be a member of the Patch Management Outreach unit which is responsible for working with all supported agencies and other teams within the Office of Information Technology Services to provide guidance and support on patch management. The incumbent may supervise subordinate staff and will act as a team member providing in-depth subject matter expertise on patching processes, procedures, tools and best practices. The position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities that may impact sensitive information, critical systems, NYS agencies, or ITS. Additional information on work schedule will be discussed at time of interview. Specific duties include, but are not limited to: Communicate with contacts from other teams and agencies. Identify gaps within the patching process of all operational teams such as networking and system hosting. Work with other teams to help bring all patching process into policy compliance. Evaluate and monitor the deployment, efficiency and needs for security patching (Microsoft and third party) on ITS supported Windows systems. Attend necessary meetings, etc. to coordinate above tasks with agency support staff, ITS staff, and others. Report on measurable data pertaining to Windows server patching Provide technical assistance to other teams within CISO and ITS as required. Ensure that all communications, processes, and teams within Information Security Engineering are done in consideration of the operational concerns and workloads of peer teams throughout CISO and CTO, and that staff always maintain the collaborative attitude and open communications required to successfully carry out the mission of CISO and CTO. Monitor and remain aware of information security industry trends, tools, and techniques Perform the full range of supervisory responsibilities, as assigned.
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Job Type
Full-time
Career Level
Mid Level
Industry
Executive, Legislative, and Other General Government Support
Number of Employees
251-500 employees