INFORMATION TECHNOLOGY PROJECT MANAGER I - 22009235
About The Position
The Office of the State Courts Administrator, Office of Information Technology, is seeking an IT Project Manager to support the administration and ongoing operations of the Judicial Inquiry System (JIS). This position is critical in ensuring system reliability, user satisfaction, and compliance with state and federal requirements. This position is responsible for the day-to-day administrative and technical support for the JIS; providing user support to the State Courts System staff, including account management, troubleshooting, and resolving issues; and assisting with system design, testing, and implementation of enhancements and updates.
Requirements
- Bachelor’s degree in business administration, business management, finance, information technology, or a closely related field.
- Two years of related work experience.
- Submit a complete and accurate application profile, which includes essential information such as dates of service, reasons for leaving, and other qualifications.
- Ensure that all employment history and detailed information about work experience are included in the application. This should encompass military service, self-employment, job-related volunteer work, internships, and any other relevant experiences, along with explanations for any employment gaps.
- Employment in this position is contingent upon a satisfactory criminal background check.
Nice To Haves
- Preference will be given to applicants with experience working with the Judicial Inquiry System (JIS).
Responsibilities
- Provide administrative and technical support for JIS, such as diagnosing and defining problems, addressing user questions and issues, managing accounts, and monitoring servers and web service connections.
- Coordinate with JIS vendor and external organizations to ensure compliance with project deliverables, support, and enhancements.
- Assists in developing and managing contracts, policies, manuals, forms, and system design documents.
- Review and assist with policies, procedures, and audits related to JIS administration.
- Provide on-call support during nights and weekends for the JIS user base by troubleshooting issues, addressing user questions, monitoring servers and system processes, and overseeing web service connections.
Benefits
- membership in the Florida Retirement System
- optional enrollment in a subsidized health insurance plan
- optional enrollment in life, dental, and disability insurance plans
- paid term life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
