INFORMATION TECHNOLOGY MANAGER III / EMERGENCY APPOINTMENTS HOMELESSNESS

Los Angeles County (CA)•Los Angeles, CA

62d

About The Position

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Mental Health is seeking qualified candidates to fill emergency Information Technology Manager III vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Manager III. Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff.

Requirements

Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and three (3) years of progressively responsible experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.
One (1) year of experience at the level of Los Angeles County class of Information Technology Manager II.
Five (5) years of progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Responsibilities

Develops and directs the implementation of operational plans to support the County's/department's business goals.
Works with department/business managers to evaluate current and anticipated Information Technology requirements.
Develops and negotiates service level agreements and manages to ensure their attainment.
Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems.
Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications.
Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection.
Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff.
Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects.
Manages, directs and evaluates the work of subordinate supervisors whose staff provide data center operations and support of hardware, software and other technology support functions.
Coordinates problem solving, conflict resolution, escalations, restart and recovery.
Meets and consults with customers and vendors regarding service delivery needs.
Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance. Provides coaching for performance improvement and development.
Assesses skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments.
Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies.
Oversees research and special studies and oversees the implementation of recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations.
Manages department disaster recovery planning and systems security administration.
Manages the development, implementation and administration of technical training program for business users.
Functions as a Chief Technology Officer, as needed.
Functions as an associate Chief Information Officer, as needed.